SERVICE & RATES
INDIVIDUAL RATE
Availability: At any point on the CTV distribution system within the corporate city limits of the City of Conway.
Application: For service to individual customer's premises which may not be shared with others. Basic service is required to subscribe to other cable services.
Taxes: Rates are subject to all local, state and federal taxes and franchise takes and franchise fees, which are currently in effect or which are imposed by laws or ordinances on or after the effective date of this rate schedule.
Payment: The net bill, computed in accordance with the net monthly rate, shall be due and payable upon presentation. A delinquent fee of $5.00 will be added to any bill not paid within 20 days to cover costs associated with the collection of delinquent accounts. If payment is not received within 30 days after presentation of bill, service may be discontinued. The delinquent bill plus a reconnect charge must be paid before services will be restored.
Net Monthly Rate:
Cable Services
| Standard Service |
$40.50 |
| Digital Tier Service* |
$14.50 |
| High Definition Service** |
$7.95 |
| *Requires a Digital Converter Box |
| **Requires HD/Home Theatre Digital Converter Box and HD Television |
***All additional cable packages require Standard Cable Service.
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OnDemand & Pay-Per-View Services
Video OnDemand Movies
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Rates are market based
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| Disney Family Movies |
$4.99 per month |
| Disney Channel OnDemand |
$5.00 per month |
Pay-Per-View Events
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Rates are market based
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Converter Boxes
Digital receivers with advanced services
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Rates are market based
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A digital receiver is required to receive Video OnDemand, pay-per-view, premium services, interactive viewing guide and parental control features.
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CableCARD
If you own a One-way Digital Cable Ready (DCR) TV or other display device that is CableCARDTM-compatible, you may purchase a CableCARD or lease a digital set top receiver in order to receive Conway Corporation digital cable service. In order to receive Interactive TV services offered by Conway Corporation, such as the Interactive Programming Guide (IPG), OnDemand, Pay-Per-View movies and events, and all digital programming options, you must rent a digital receiver.
A CableCARD can be purchased for $70 from Conway Corporation.
Cable Service Charge Schedule
Installation Charge / New Service
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$50.00 - Includes first three outlets
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Installation
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$25.00 - Each additional outlet
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Supplementary Service (VCR, PIP Connections, etc)
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$25.00 - Each Outlet
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Minimum Service Charge / Minimum Trip Charge
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$50.00
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Service Charge / No Trip Charge
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$5.00
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Converter Deposit
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$50.00
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Availability: At any point on the CTV distribution system within the corporate city limits of the City of Conway.
Application: For delivery of service to one point on customer's premises to institutions such as college dormitories, nursing homes, hospitals, and other units with more than 18 rooms. For billing purposes, occupancy will be considered 100% at all units.
Net Monthly Rate:
| Standard Service |
$9.95 / each room |
Taxes: Rates are subject to all local, state and federal taxes and franchise takes and franchise fees, which are currently in effect or which are imposed by laws or ordinances on or after the effective date of this rate schedule.
Payment: The net bill, computed in accordance with the net monthly rate, shall be due and payable upon presentation. A delinquent fee of $5.00 will be added to any bill not paid within 20 days to cover costs associated with the collection of delinquent accounts. If payment is not received within 30 days after presentation of bill, service may be discontinued. The delinquent bill plus a reconnect charge must be paid before services will be restored.
Availability: At any point on the CTV distribution system within the corporate city limits of the City of Conway.
Application: For delivery of service to one point on customer's premises to hotels and motels. For billing purposes, hotel or motel occupancy is assumed to be 100% at all units.
Taxes: Rates are subject to all local, state and federal taxes and franchise takes and franchise fees, which are currently in effect or which are imposed by laws or ordinances on or after the effective date of this rate schedule.
Payment: The net bill, computed in accordance with the net monthly rate, shall be due and payable upon presentation. A delinquent fee of $5.00 will be added to any bill not paid within 20 days to cover costs associated with the collection of delinquent accounts. If payment is not received within 30 days after presentation of bill, service may be discontinued. The delinquent bill plus a reconnect charge must be paid before services will be restored.
Other Provisions: The Conway Corporation Cable Television System will be responsible for normal maintenance of service to customer's premises, but will not be responsible for service or maintenance to amplifier or other customer-owned equipment.
Net Monthly Rate:
| Standard Service |
$9.45 EACH ROOM |
Premium Pay Channels
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$4.85 PER CHANNEL / EACH ROOM
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LEASED ACCESS RATES & POLICY (EFFECTIVE DATE: JULY 2008)
Letters of Request: Requests for part-time leased access must be specific as to exact time of day, length of contract requested and type of programming. Any generic request such as “for any time available” and without a specific term do not meet federal regulatory guidelines. Only requests in writing will be considered valid. Any requests that do not include the three-part requirement will not be considered and will be returned to the Party making the requests. Valid requests will be maintained for six months.
Reselling Time: The Lessee will not be allowed to resell time for more than the price paid by Lessee to Conway Corporation. A violation of this provision will be considered a breach of contract, and Conway Corporation may choose to void our contract relationship with the Lessee.
Right of First Refusal: There shall be no right to continued use of the reserved time on our part-time leased access channels, currently channels 21 and 22. Criteria for contract renewals will be based on, among other things, timeliness of fee and expense payments.
Rates:
| Hourly Rates |
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| 9 a.m. to 6 p.m |
Monday through Sunday |
$11.00 |
| 6 p.m. to 10 p.m. |
Monday through Sunday |
$15.00 |
| 10 p.m. to 9 a.m. |
Monday through Sunday |
$ 1.50 |
| Daily Rates |
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Monday through Sunday |
$175.50 |
Contract Fees: The initial contract fee will be $150.00. The renewal contract fee or any amendment to add time to a contract will be $75.00, payable in advance.
Administrative Fees: Administrative fees will be added to your monthly billing service. Fee for digitizing tapes will be $55 per tape or hour. In order to promote diversity in programming, this fee will be waived for non-profit Lessees who utilize no more than five (5) tapes per month. A technical support fee of $60 per hour will be charged for technical assistance provided by Conway Corporation staff. This amount will be calculated annually when rates are reviewed.
Payments: Rates shall be payable in advance for the term of the contract. Conway Corporation will allow Lessee to post a letter of credit from an acceptable financial institution for contracts of a minimum of three months. No contract for airtime will be billed in arrears. Contracts for a term are payable no later than the last business day prior to the beginning of the new Term. A lessee, who utilizes a letter of credit, is advised that payment must by received by the last business day prior to the beginning of a new month or the letter of credit will be called without any additional notice. If there is no Letter of Credit, then Conway Corporation may terminate all time allocated to the Lessee on the first day of the month.
Insurance Requirements: Lessee shall obtain and maintain in force comprehensive general liability insurance, including personal injury insurance, in the amount of $1,000,000, to insure Lessee and Lessor against any liability resulting from the Service, Lessee’s activities, wrongful acts, errors or omissions in connection with Lessee’s use of the Channel pursuant to this Agreement and for all other risks reasonably associated with the parties’ obligations under this Agreement including, without limitation, full protection to Lessor from any consequences resulting from damage to Lessor’s equipment caused by the attachment, utilization or malfunctioning of any equipment or devices supplied by Lessee or any violation by Lessee of any applicable federal, state or local governmental rule, regulation or ordinance.
For additional information on ad insertion or leased access over Conway Corporation cable, contact Linda Johnson at 501.450.6025 or linda.johnson@conwaycorp.com
NOTICE: Conway Corporation will not be responsible for the quality of the cable service where any tampering or unauthorized attachments have been made.
Conway Corporation will not be responsible for the quality of the cable service where any tampering or unauthorized attachments have been made. It is unlawful by the Cable Act of 1984, the Cable Act of 1992 and by Conway City Ordinance 0-89-13 for any person to make any unauthorized connection, whether physically, electrically, acoustically, inductively or otherwise, with any part of Conway Corporation's cable system for the purpose of enabling himself or others to receive any television signals, radio signals, pictures, programs, sounds or any other information or intelligence transmitted over the cable system without full payment to Conway Corporation for each service received.
Any person violating any provision of the local, state or federal laws pertaining to theft of cable service shall be liable by a fine and/or imprisonment as provided by the courts.
NOTE: Cable charges are billed in advance. The first billing will include Pro Rata Charges from the date of installation, installation charges and charges for the coming month.
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