Customers should beware of utility scam
Conway Corporation has been notified of a scam targeting utility customers in which someone impersonating a Conway Corp employee demands payment on supposedly delinquent bills. The scammer claims that services will be shut off unless the consumer pays by a prepaid debit card or wire transfer, instead of a traditionally accepted form of payment. Consumers who receive this type of call or email should hang up and call Conway Corp directly.
Conway Corp officials are urging customers not to act upon this type of request.
“If you have any concerns about your payment or disconnection of services, please contact Conway Corp directly," Billing Services Manager Edie Turner said. “Conway Corp does not call or visit customers demanding immediate payment under threat of disconnection.”
If you believe you are a victim of this scam, notify the Conway Police Department and the state attorney general's office. If you believe your Conway Corp account has been affected, call 501-450-6000 to speak with a Conway Corp customer service representative.