Sign Up For Service
OUR CUSTOMER LOBBY IS TEMPORARILY CLOSED. PLEASE CONTACT OUR CUSTOMER SERVICE CARE TEAM AT 501-450-6000 TO SET UP NEW SERVICE. CLICK HERE TO LEARN MORE ABOUT OUR COVID-19 PRECAUTIONS.
Applications for service need to be made in person at our downtown office located at 650 Locust Street.
Residential Customers will need to provide two forms of identification (At least one of the forms of identification must have a photograph of the applicant. Both forms of identification must originate from a government agency), a copy of your lease for renters, closing documentation with physical address for new home owners and any required deposit(s) and/or activation fees.
Commercial or Industrial Customers will need a copy of your federal tax ID, a copy of the business license or articles of incorporation, a copy of your lease and any required deposit(s) and/ or activation fees. The required deposit for commercial or industrial customers shall be determined by estimating the electric, water and wastewater billing for a two and one-half month period based on historical information, if available, or estimates and other billing determinants.
Please note, service requests cannot be worked until the above requirements have been met.