Blog & News from Conway Corporation
Today is August 18, 2018

Win a free AC Tune Up

Summer is officially on its way, which means temperatures are steadily rising. Sometimes it’s hard to balance comfort and cost, but staying relaxed and cool in your home on the hottest days of the year without worrying about energy bills going through the roof is possible.

One of the easiest things you can do to stay cool this summer is have a professional tune up your air conditioning unit. Over the course of 12 months, a home’s heating and cooling will easily run thousands of hours. Left unserviced, the average unit will lose five percent of its efficiency each year from dust and dirt accumulation as well as regular wear and tear.

Conway Corp recommends customers have a preventative maintenance tune up on their central air conditioning unit every year to keep it working efficiently. Having your home’s cooling system serviced is one of the best things you can do – both from a comfort perspective as well as a financial one. Plus, small problems can be detected long before they turn into big, expensive problems when temperatures are likely at their worst.

According to the U.S. Department of Energy, a checkup of your home’s HVAC system can extend its life by several years as well as save you up to ten percent a month on energy bills. On average, a tune up will cost $70 to $100 which easily pays for itself in monthly efficiency savings. Plus, a well-looked-after unit will last up to 15 years, compared to a seven years for ones that are left ignored. Extending the life of your unit will save up to $5,000 in replacement costs.

Conway Corp Energy Smart professionals recommend scheduling a local, certified HVAC contractor to perform a system tune up that includes four basic steps:

  • Measure airflow of the system to test capacity and efficiency. Most air conditioners require 400 cubic feet per minute of air to operate to capacity.
  • Clean the condenser. The outdoor unit should be sprayed with a heaving foaming cleanser that soaks for ten to fifteen minutes before rinsing.
  • Measure indoor and outdoor conditions including indoor wet bulb, indoor dry bulb and outdoor dry bulb. After all measurements are taken, they should be plotted on a sliding chart to determine super heat that will set the proper refrigerant charge.
  • Adjust refrigerant charge. One of the most expensive repairs for units is a refrigerant leak.

Homeowners can also play their part in keeping the system in good working condition by changing the filters on their heating, ventilation and cooling system four times a year. This helps to keep the system running smoothly and improves the home’s airflow providing better air quality and less temperature fluctuation.


Conway Corp’s Energy Smart program can help you balance increasing demands for electricity with our commitment to providing affordable rates. This month, Energy Smart is giving away an air conditioner tune up to one Conway Corp customer. Click here register to win or to see a list of certified HVAC contractors registered with Conway Corp. Entries must be complete by midnight May 31, and the winner will be announced by June 15, 2018. Winner must be a homeowner in the Conway Corp service area.

To learn more about Conway Corp’s Energy Smart program, call 501-450-6000 or click here.

Blog & News from Conway Corporation
Today is August 18, 2018

Gray celebrates 25 years of service

We’ve come a long way since we began operating Conway’s electric light plant in 1929, and we owe much of our success to our employees – the men and women who proudly serve this community 24 hours a day, 365 days a year.

This month, Conway Corp would like to recognize Shane Gray who is celebrating 25 years of service to the company and the community.

Shane was hired in April 1993 as a Utility Worker Apprentice in the water department and was selected to become an Operator Apprentice at the Water Treatment Plant in October 1998.

In October 2001, Shane was promoted to his current position as Water Plant Operator. As plant operator, Shane operates and maintains the stationary mechanical equipment at the water treatment plant to provide water to Conway.

Blog & News from Conway Corporation
Today is August 18, 2018

Beaty celebrates 25 years of service

We’ve come a long way since we began operating Conway’s electric light plant in 1929, and we owe much of our success to our employees – the men and women who proudly serve this community 24 hours a day, 365 days a year.

This month, Conway Corp would like to recognize Kenny Beaty who is celebrating 25 years of service to the company and the community.

Kenny was hired in April 1993 as a Utility Worker Apprentice in the water department and was promoted to Lab Technician in October 1995.

In March 2005, he was promoted again to his current position as Lab Supervisor. As lab supervisor, Kenny oversees the wastewater plant laboratory including testing, quality and process control and conformance to EPA and ADEQ requirements.  

Blog & News from Conway Corporation
Today is August 18, 2018

Routine pole inspection underway

Conway Corp has contracted with Osmose Utilities Services to inspect 1,300 of the cities wooden utility poles over the next few weeks. The inspections will begin on Bruce Street, between Center Street and 1st Avenue, with crews moving north. Inspections will also be conducted on poles in the area of Conway bordered on the west by Harrison Street and by Interstate 40 on the north and east.

“The inspections are a part of routine maintenance that is required by the National Electric Safety Code,” Electric System Senior Engineer Dale Gottsponer said. “Poles that are more than ten years old will be checked below the surface for signs of decay. Poles that were installed in the last ten years will be visually inspected.”

Osmose has found the vast majority of decay occurs within 18 inches from ground level. Crews scrape away decay and place a preservative around the base. The upper portion of each pole is also inspected to make sure that no connections to power lines are loose.

Conway Corp crews will follow the inspection to make any repairs or replace any poles as needed.

Blog & News from Conway Corporation
Today is August 18, 2018

Conway Corp promotes Kemp to Chief Marketing Officer

Conway Corp has promoted Crystal Kemp to the newly created position of Chief Marketing Officer effective April 5, 2018. 

As CMO, Kemp will oversee all areas of the company that directly engage customers and will lead and coordinate efforts to launch new products.

“As I began to think about our communications, customer service, business solutions and product development, I realized it was time to add this position to our executive leadership team," CEO Bret Carroll said.

"There is no one better prepared to handle this than Crystal. She will continue to lead our marketing efforts but will also assume responsibility for leading our customer service, ad sales and local programming areas.”

Kemp started at Conway Corp in November 2000 as Marketing/Communications Coordinator and was promoted to Manager, Marketing and Public Relations in 2010.

Blog & News from Conway Corporation
Today is August 18, 2018

Discover the real value of cable

The entertainment industry is a vital part of the American economy, but according to the Bureau of Labor Statistics, we spend less than five percent of our entire household budget each year on recreational activities.

For the average American household, that’s about $3,000 a year so it’s important to get the most for your money. Compared to many other types of entertainment, cable TV is a great value. Conway Corp starter cable lets you enjoy nearly 100 channels plus access to TV Everywhere for only $2.37 a day – that’s less than your morning latte.

Consider other types of available entertainment. Seeing a movie in town on a weekend night costs $9.50 per person. Take a family of four and that’s $40 for two hours of fun before you even take a trip to the snack bar. With cable, you could watch a newly released movie and the same family of four and the same two hours would only cost 20 cents.  

According to Statista, the average concert ticket is $74.25, and the average NFL ticket is up to $92.98. You pay more for three hours of entertainment to see your favorite band or player than you would pay for a month of cable to see your favorite stars and shows – which often includes sports and music offerings.

Some of the first cable services ever delivered broadcast TV channels in Arkansas in 1948. By 1990, cable TV boasted a robust 79 networks, and consumers ended their day on the couch in front of the television. Today, times have changed and entertainment means something different. We live in a highly-competitive video marketplace where entertainment is no longer confined to the living room. Cable is a whole lot more than just the TV.

With TV Everywhere, we no longer have to sit at home, gather in front of the TV and wait patiently for our favorite shows to come. Apps turn nearly every device we own into a TV screen so we can watch what we want, wherever we are, on the schedule we choose. We have access to live programming that can stream directly to a tablet, computer or smartphone. We can watch our favorite shows and even store our programs in the cloud to watch later. Apps deliver thousands of hours of programming and make TV an anytime, anywhere experience.

Best of all, this streaming service is completely free with your cable subscription. You can watch the big game live across town or across country with no worries. You also get to watch your favorite shows without waiting. Most content airs exclusively on cable or on cable first. If you prefer streaming, you get the best of both worlds with cable.

Cable TV provides more content choices at a better price. Want to watch an Emmy award-winning movie or the Super Bowl for less than 30 cents each? Cable’s video platform is a creative canvas where the world’s top writers, directors and actors are producing cinema-quality programming that is dominating the awards circuit and the TV ratings – and you can have it all for $2.37 a day. To learn more about Conway Corp cable or to set up your free TV Everywhere account, call 450-6000 or click here.

Blog & News from Conway Corporation
Today is August 18, 2018

Conway Corp begins flushing water mains

Conway Corp is currently flushing the city’s water mains and will be working during April in the area of Centennial Valley east along Tyler Street to Harkrider Street. During the month, the area of Conway bordered on the south by Robins, the west by Farris Road to Prince Street, west to Country Club and north to Tyler will also be flushed.

Utility crews typically flush the water distribution system once a year to remove sediment and improve drinking water quality. When flushing, fire hydrants are opened, increasing the velocity of water moving through the pipes. Flushing removes sediments that may affect the water's taste and color and is an essential preventive maintenance strategy for the water distribution system.

According to Water Systems Manager Lee Tedford, while a loss of water pressure is common, the process doesn't typically interrupt water service. After flushing, tap water may appear discolored.

“Let your tap run for several minutes until the water released is clear,” Tedford said. “The colored water is unsightly, but still safe for consumption.”

Blog & News from Conway Corporation
Today is August 18, 2018

Conway Corp names Energy Smart Builder of the Year

Conway Corp has named Jacob Longing Construction the 2017 Energy Smart Builder of the Year for their dedication to building energy-efficient homes in the Conway community.

Energy Smart homes use less energy than standard-built homes and help save homeowners money and energy for years to come.  

Conway Corp recognized 23 homes built by Jacob Longing Construction as being Energy Smart in 2017. They currently have seven more Energy Smart homes under construction.

“Jacob Longing Construction has been committed to building homes that have met or exceeded Conway Corp’s Energy Smart criteria,” Conway Corp Major Accounts and Energy Efficiency Manager David Avra said.

Energy Smart specifications are based on the United States Department of Energy recommendations. Energy Smart homes can save 20 to 30 percent energy use over a standard built home thanks to a variety of energy-efficient features including insulation, high-performance windows, tight ducts and efficient heating and cooling equipment.

“More than 745 Energy Smart homes have been built since the program began in 2009 with an estimated accumulative energy savings to the homeowners of more than $853,000,” Avra said.

Jacob Longing Construction is owned by Jacob Longing, a Conway High School and University of Central Arkansas graduate.   

“Building quality, energy smart homes is important to my clients,” Longing said. “I strive to build them the most energy efficient homes possible to help keep utility costs down and potentially increases their resale value.”

Customers interested in learning more about Energy Smart homes or builders interested in building Energy Smart homes can click here to learn more.

Conway Corp Major Accounts and Energy Efficient Manager David Avra (right) recently awarded Conway Corp’s Energy Smart 2017 Builder of Year honors to Jacob Longing Construction for the company’s dedication to building energy-efficient homes in the Conway community. 
Blog & News from Conway Corporation
Today is August 18, 2018

Kemp receives Lloyd Westbrook Good Neighbor Award

Conway Corp Marketing and Public Relations Manager Crystal Kemp has been recognized by the Conway Area Chamber of Commerce with the Lloyd Westbrook Good Neighbor Award. 

Established in 1973, the award is presented annually to an individual who has given of his or her time and talents. Recipients are known for going above and beyond the call of duty to help others while exemplifying outstanding public service to the Conway community. In 2016, the award was renamed to honor Westbrook, former CEO and President of the Conway Area Chamber of Commerce.

“It’s an honor to be recognized for contributions to this community,” she said. “It’s also special to me is because it’s named for Lloyd, who was so important in my professional and personal development.”

Westbrook hired Kemp at the chamber soon after she and her husband moved to Conway in 1993 and they worked together for seven years until 2000 when she accepted a position at Conway Corp.

“Crystal is the epitome of servant leadership and I can think of no one more deserving of the Good Neighbor Award,” Conway Corp CEO Bret Carroll said. “She is selfless and strives to put others needs before her own; our community is a better place because Crystal lives here.”

Kemp was presented her award by the Chamber at a reception held earlier this month and was recognized at the Chamber’s annual meeting on March 15.

Drew Gainor with Northwestern Mutual (left) and Brady Lacy, President and CEO Conway Area Chamber of Commerce presented Conway Corp Marketing and Public Relations Manager with the Lloyd Westbrook Good Neighbor Award at a downtown reception earlier this month. 
Blog & News from Conway Corporation
Today is August 18, 2018

Get Peace of Mind with Conway Corp Security

Keeping you and your family safe is a big deal. That’s why Conway Corp offers a home security and automation service to help you protect what matters and the ones who matter most. With Conway Corp, you get the reliability and peace of mind of a home security system plus the power to monitor and control your home from virtually anywhere – all backed by a local team you know and trust.


Each year there are an estimated two and a half million burglaries across the United States costing homeowners more than $3 billion with the average loss per burglary around $1,700. Conway Corp’s home security system is monitored 24/7 with an alarm that scares off many would-be burglars and will notify the authorities if someone does attempt a break-in.

A recent Rutgers study found that homes without security systems are nearly 3 times more likely to be targeted by a burglar, and as the number of home security systems increased in an area, the number of residential robberies decreased. Having a security system not only protects you and your valuables, but it helps your neighborhood be a safer place for everyone.

Conway Corp security offers indoor and outdoor cameras as well as door/window sensors and glass breakage sensors. While most cameras are set to take photos or record after motion is detected, Conway Corp offers the ability to record continuously for seven days onto an SD card for convenient playback. New for 2018, Conway Corp will begin offering doorbell cameras, garage door openers, Amazon Echo compatibility and cloud recordings with seven, ten and 30-day options.


Every 23 seconds, a house fire is reported in the U.S. Many homeowners rely on smoke detectors to warn them of a fire, but Conway Corp home security systems also offers an early warning system. Monitored home alarm systems not only warn home occupants of the presence of smoke in the home, but they also warn of sources of heat. In addition, our monitored system contacts authorities at the first sign of trouble so you’re protected even when you’re not home.


Carbon monoxide poisoning is caused by a colorless, odorless gas released by stoves, heating systems and gas ranges among other things. Carbon monoxide is undetectable by the human senses, so individuals are often unaware of the gas building up over time in the home. Carbon monoxide poisoning causes dizziness, headaches, chest pains, nausea, vomiting, confusion and in severe cases, death.

The good news is carbon monoxide leaks can be discovered with carbon monoxide detectors. These small devices resemble smoke detectors and not only warn the homeowner of a problem but can also warn emergency service personnel. The faster individuals are able to leave home and receive medical treatment, the less severe carbon monoxide poisoning symptoms will be.


Homeowner’s insurance is a mandatory part of becoming a homeowner in most cases and covers losses or damages to private homes and possessions. Often, a discount is given to homeowners with home security systems installed. The total discount given differs based on the features of the system but having a system in your home can lower your insurance by up to 20 percent.


Conway Corp security and automation system puts you in control by allowing you to access the system remotely so you can keep an eye on your home even when you’re away. Log on to the secure system via computer or smart phone and monitor what’s happening in your home. You can remotely arm or disarm the security system, monitor cameras, turn household lights on and off, control the thermostat and more.

Turning on and off lights through remote access can keep you protected by giving the illusion that someone is home even when they are not. Accessing the heating and air can help you prepare the home for sudden temperature changes to prevent pipe damage or protect pets.


Conway Corp’s security and automation also allows you to access and control the lighting and thermostat through remote access which can significantly decrease your energy bills over time. Customers can log in from anywhere at any time to change their home’s temperature, schedule thermostat settings or turn lights on and off. Turn off lights you accidentally left on before leaving home or change the temperature while you’re away at work. According to EnergyStar, taking advantage of a programmable thermostat like Conway Corp’s will save an estimated $15 per month in energy savings.


Having a home security system gives your family an extra layer of protection that provides you with peace of mind. Get an email or text message notification when your child arrives home from school or know an elderly parent left alone will have authorities dispatched immediately if needed. You can rest easy knowing your home is monitored 24 hours a day, seven days a week by a CSAA certified Five Diamond center to keep you and your family safe. You will be alerted immediately to any emergency situation, and we’ll even take care of calling the authorities for you so can focus on what’s important – your family.

Conway Corp home security and automation is all about putting you in control. Be the first to know if something unexpected happens. Turn on the lights when you’re out of the house. Receive a text or email alert if your alarm is triggered or set the system to send you a picture when a motion detector is activated. Click here to learn more or call 450-6000.