Blog & News from Conway Corporation
Today is August 20, 2018

Carroll earns APPA Public Power Manager certification

Chief Financial Officer Bret Carroll recently earned his Public Power Manager (PPM) certification from the American Public Power Association. 
“The public power industry is complex and always changing,” CEO Richard Arnold said. “This APPA program is designed to prepare participants to provide organizational direction and leadership.  
This certification demonstrates Bret’s knowledge and skill in this area. We are proud to have him on our leadership team.”
To earn his PPM certificate, Carroll completed three required courses and submitted a plan that outlined an issue, challenge or opportunity within Conway Corp and worked through it by applying six key leadership principles: accountability, character, community, empowerment, service and sustainability.
Carroll's project resulted in the implementation of credit checks through Online Utility Exchange to ensure fair and accurate customer deposits. 
Carroll will be recognized at the APPA National Conference and Public Power Expo in June.
Blog & News from Conway Corporation
Today is August 20, 2018

Win a trip to the 2016 Kids' Choice Awards!

Win a family trip to the super-sized award show celebrating kids’ favorite things!

The biggest celebrities, hottest performances and most epic of slime will be at the Nickelodeon Kids’ Choice Awards – and you could be there, too!

Conway Corp customers can enter the Nickelodeon Kid’s Choice Awards Sweepstakes for the chance to win a trip for four to Los Angeles to attend the big show on March 12 hosted by country music superstar and The Voice front man Blake Shelton.

The 2016 Kids’ Choice Awards will be larger than life with massive musical performances, colossal celebs and super-sized surprises all served up with slime, blimps and everything in between – and as a Conway Corp cable customer, you have a chance to experience it live!

Enter daily at

NO PURCHASE NECESSARY. Many will enter, one will win. Official Rules and how to enter can be viewed at Certain Restrictions Apply. Sweepstakes open to legal residents of the 50 US and DC aged 21 years or older at time of entry who is a valid subscriber of one (1) of the National Cable Television Cooperative member cable system operators participating in the Sweepstakes and are the parent of a child between the ages of 6 and 17 years old at the time of entry. The Sweepstakes begins at 12:00:01 a.m. ET on 1/18/16 and ends at 11:49:59 p.m. ET on 2/12/16. Void in Puerto Rico and where prohibited or restricted by law. Odds of winning depend on the total number of eligible entries received. One (1) Grand Prize available, total ARV $4,000.00.  Sponsor: Viacom Media Networks, a division of Viacom International Inc., 1515 Broadway, New York, NY 10036.

Blog & News from Conway Corporation
Today is August 20, 2018

Simpson celebrates 25 years of service

We’ve come a long way since we began operating Conway’s electric light plant in 1929, and we owe much of our success to our employees – the men and women who proudly serve this community 24 hours a day, 365 days a year.

This month, Conway Corp would like to recognize five employees who are celebrating milestone anniversaries and have each been with the company 25 years or more.

Jim Simpson is celebrating 25 years with Conway Corp. Jim was hired January 3, 1991 in the Electric Department as a Groundman. He started the Apprentice Lineman program in April 1998 and became a Journeyman Lineman in April 2001 after completing the four-year program. 

Jim is currently a Journeyman Lineman in the Electric Department and is responsible for installing, maintaining and repairing both overhead and underground electrical power distribution lines and accompanying apparatus to keep the lights on for the residents and businesses of Conway.

Jim also works at community events like Toad Suck Daze and regularly visits local schools to help educate children on electrical safety and energy conservation.

In addition, Dispatcher Keith LaPlante is celebrating 29 years of service; Engineering and Planning Manager Greg Dell is celebrating 31 years of service; Senior Lineman Lance Woodcock is celebrating 33 years of service and Wastewater Plant Superintendent Bill Fulmer is celebrating 37 years of service.  

Blog & News from Conway Corporation
Today is August 20, 2018

Apply now for the UCA Richard Arnold Conway Corp scholarship

The UCA Foundation is currently accepting applications for foundation scholarships including the D. Richard Arnold/Conway Corporation Scholarship. 

The D. Richard Arnold/Conway Corporation Scholarship is open to full-time students who graduated from a high school in Conway, Arkansas or, if home schooled, resided in the service area of Conway Corporation at the time of graduation and have an ACT of 21 or above and high school GPA of 2.75 or above. Consideration may be given to financial need, and children of Conway Corporation Board of Directors are ineligible for consideration.

The UCA Foundation has 303 named scholarships funds and has awarded more than $8.5 million in scholarships to date. Applications for the 2016-2017 academic year are available until the deadline to apply which is March 11.

Click here to apply for the D. Richard Arnold/Conway Corporation Scholarship or another foundation scholarship or call 501-450-3650 for more information.

Blog & News from Conway Corporation
Today is August 20, 2018

Energi recognizes Conway Corp for risk management excellence

Conway Corp has received Energi’s 2015 Excellence in Risk Management Award for being a leader in the implementation of Energi safety and risk management programs.

Energi, a leading provider of Insurance and Risk Management Programs to the energy industry, recognized Conway Corp as being the “Best of the Best” within the energy industry at the annual Energi Risk Management & Insurance Summit in Washington, D.C. on October 14, 2015. 

Safety Director Steve Plant accepted the award on behalf of the company. 

“Conway Corp’s focused commitment to safety, implementation of risk management best practices, and willingness to learn and apply new safety techniques have enabled us to set a future standard of excellence among our industry peers,” he said.

The Excellence in Risk Management Award is given to select energy companies who have made significant commitments to loss prevention and safety programs.  

The criteria for this award include loss ratio, commitment to safety, implementation of Risk Management Best Practices and incorporation of Energi’s Safety Plus recommendations.

"Conway Corp's dedication to strict loss prevention processes and use of the best safety practices requires hard work from everyone in the company," Plant said. 

"Every action and commitment made to loss prevention and safety programs that have lead to our being recognized is very much appreciated and has not gone unnoticed."


Blog & News from Conway Corporation
Today is August 20, 2018

Take the Conway Corp Energy Smart Challenge

It’s that time of year again. The holidays are officially over. We’re putting away the decorations and the treats and making lists of what we hope to accomplish this year. One of the most popular New Year’s resolutions will be to lose weight and get fit, but the average treadmill uses between 600 and 700 watts of energy meaning a quick workout is the equivalent of leaving 50 CFL light bulbs on for 30 minutes.

This year, head outside to walk, run or bike instead and resolve to save energy and money in 2016 by participating in the Conway Corp Energy Smart Challenge. The Challenge helps Conway residents make home energy upgrades easy and affordable. Customers can work at their own pace choosing to start with small upgrades like replacing old lightbulbs with energy-efficient LED bulbs, or they can request a free energy audit from Conway Corp to identify goals and develop a tailored plan for their home. Zero percent interest loans are even available for many upgrades including attic insulation and appliances.

No matter how large or small you start, saving energy is a resolution you can stick with that will save you money in the long run while making your home more comfortable too. Start with these five tips and put them into action in the next three months – you will definitely start to notice changes.


Many electronic devices and equipment continue to consume unnecessary energy even when not in use. Often called energy vampires, these devices cost families more than $100 a year. Use a power strip for electronic devices and turn it off when not in use to eliminate energy vampires. And be sure to unplug your chargers – they draw energy even when they aren’t connected to a device.


About 10 percent of the energy your home uses goes to lighting costs. By just replacing five of your home's most frequently used lights with energy-efficient ENERGY STAR bulbs, you could save $75 a year in energy costs. Compared to traditional incandescent bulbs, compact fluorescent bulbs can yield as much as 75 percent energy savings and last six-times longer. You can get even more energy savings, longer life span and less wasted heat by switching to ENERGY STAR LED bulbs.


Installing and setting a programmable thermostat can save an estimated 10 percent per year on heating and cooling costs while switching to ENERGY STAR certified appliances can save nearly $750 over the lifetime of the item.


Water heating is a large energy expense in your home, accounting for about 14-18 percent of your utility bills. By taking low-cost steps, you can reduce your water heating bills. Make sure your water heater is set to no higher than 120 degrees. Install low-flow showerheads or temperature-sensitive shower valves. Newer water heaters have more insulation than older ones. If your water heater is more than five years old, wrap a water heater jacket around it to stop heat loss from the tank.


Staring down 12 months of utility bills can be daunting, but benchmarking is a key step toward seeing how your current enrgy usage stacks up, prioritizing your projects and ultimately making a dent in your utility bills. The myConwayCorp app is a great resource for the past 13 months of electric and water usage in your home.

Set an energy-saving goal that will both challenge you and serve as an attainable milestone to reach by year-end. Aim to reduce energy use by 5 percent or save $300 from last year. Whatever your goal – set it and work towards it.

Once you’ve made the commitment, click here to officially sign up to take the Energy Smart Challenge and pledge to reduce your energy usage and footprint in 2016. You will find other ideas and tips for energy efficiency along with information on free residential energy audits and zero percent interest loans for qualified energy efficient improvements.

Customers who register to take the Energy Smart Challenge will be entered to win a $100 Lowe’s gift card to help with energy efficiency improvements around the home. Winner will be selected by random drawing and announced February 1, 2016. 

Blog & News from Conway Corporation
Today is August 20, 2018

Three employees celebrate milestone anniversaries

We’ve come a long way since we began operating Conway’s electric light plant in 1929, and we owe much of our success to our employees – the men and women who proudly serve this community 24 hours a day, 365 days a year.

This month, Conway Corp would like to recognize three employees who are celebrating milestone anniversaries and have each been with the company 25 years or more.

Mike McCaskle is celebrating 36 years with Conway Corp. Mike was hired in December 1979 as a Water Plant Operator and was promoted to his current position Chief Plant Operator in September 1998. Mike operates and maintains stationary mechanical equipment including water pumping equipment engines, air compressors, generators, motors, turbines and chemical insertion units to help provide fresh, plentiful and clean water to the residents of Conway.

Steve Plant is celebrating 37 years with Conway Corp. Steve was hired into the Electric Department in December 1978. He was promoted to Journeyman in October 1999 and to his current position Safety Director in March 2002. Steve provides expertise and direction in coordinating safety practices, activities and concerns for Conway Corp.  

Dave Bradley is celebrating 38 years with Conway Corp. Dave was hired in December 1977 in the Waste Water Department. He was serving as the Waste Water Superintendent when he was promoted to the Water Systems Assistant Superintendent in February 1997. Dave was promoted to his current position Water Systems Manager in October 1997 where he directs and coordinates all activities concerned with the operation of the Conway Corp Water Systems Department to help ensure fresh, plentiful and clean water for the residents of Conway. 

Blog & News from Conway Corporation
Today is August 20, 2018

Energy Smart surpasses $500,000 milestone

Conway Corp’s Energy Smart program recently reached a milestone as it surpassed the $500,000 mark in zero-interest loans provided by the company.

In 2009 Conway Corp launched the Energy Smart initiative. The company began with a residential energy audit program to help customers make their homes more energy efficient. With funding from the city of Conway, through the Stimulus Funding Act of 2009, Conway Corp began offering loans in early 2010. The loans range from $500 to $2,500 and can be used by residential customers to make energy efficiency improvements at zero percent interest.

In November, Conway Corp announced it has issued more than 200 loans totaling more than $500,000 during the course of the six-year program. In that same time, the company has provided more than 2,400 free energy audits.

“With the 2,400 audits and half-million in loans, the energy savings to our customers is estimated to be over $935,000 per year and $13,833,000 for the life expectancy of their home,” David Avra, Energy Efficiency Manager said.

“It has been rewarding to help our customers make the improvements we recommend through our audit program and to know the impact it will make for them and for the environment. Customers have used loans to replace old appliances, install new windows or attic insulation. It makes a big difference for them.” Avra said.

In addition to the audit and loan programs, Conway Corp encourages builders to build Energy Smart homes through its new home program. To learn more about the Energy Smart program, contact Conway Corp at 501.450.6000 or click here.

Blog & News from Conway Corporation
Today is August 20, 2018

Let Energy Smart help you save money this holiday season

The winter holidays are a time for delicious food and festive fun shared with cherished company, but your energy use can rise considerably with all the extra decorating and entertaining shared with family and friends.

While today’s new household appliances use nearly 50 percent less energy than those built just a decade ago, they’re worked overtime during the holidays which can add to your utility bill. Americans spend more than $65 billion a year on holiday gifts, but thankfully it’s easier to keep your added holiday energy costs to a minimum with just a few simple tips.

Cooking Tips

  • The turkey is traditionally stuffed early in the morning and roasted for hours. Since it's a long, slow cook, there's no need to preheat your oven – even when the recipe suggests it. This also holds true for a holiday ham. In fact, unless you're baking breads or pastries, you may not need to preheat the oven at all.
  • Don't open the oven door to take a peek at what's cooking inside. Instead, turn on the oven light and check the cooking status through the oven window. Opening the door for even a few seconds lowers the temperature inside by as much as 25 degrees which increases cooking time and wastes energy.
  • If you use glass or ceramic pans, try turning your oven down by 25 degrees. Your dish will cook just as quickly.
  • When cooking on top of your range, match the size of the pan to the heating element. More heat will get to the pan and less will be lost to the surrounding air. Believe it or not, a six-inch pan on an eight-inch burner will waste more than 40 percent of the energy.
  • Clean burners and reflectors provide better heating, while saving energy. If you need new reflectors, buy quality ones. The best on the market can save as much as one-third of the energy used when cooking on top of the stove.
  • Don't overlook the other cooking appliances during the holidays. Fast and efficient microwave ovens use around 50 percent less energy than conventional ovens, and they don't heat up your kitchen. Consider using them to bake yams, steam your favorite fresh vegetables or heat up leftover turkey and gravy for a midnight snack.
  • Use your slow cooker. For about 17 cents worth of electricity, you can prepare an entire meal.

Cleaning & Household Tips

  • A load of dishes cleaned in a dishwasher requires 37 percent less water than washing dishes by hand. However, if you fill the wash and rinse basins instead of letting the water run, you'll use half as much water as a dishwasher after your holiday party.
  • If you opt to use the dishwasher, wash full loads only. If you must rinse your dishes before loading them, use only cold water so you're not running up your energy bill by heating water unnecessarily.
  • Use the energy-saving cycles whenever possible. Dishwashers that feature air power or overnight dry settings can save up to 10 percent of your dishwashing energy costs.
  • Store extra beverages outside or in a cold garage during the winter to save on the energy required to power a second refrigerator.
  • Consider unplugging your Christmas lights or other electronic decorations and devices during the daytime or if you’re traveling for the holidays. In the average home, nearly 75 percent of the energy used to power electronics is consumed while they are turned off but still plugged in.
  • When it comes time to buy gifts for your friends and family, opt for Energy Star certified electronics which use up to 60 percent less electricity than their non-certified counterparts. In addition, laptop computers require 50 to 80 percent less power than a desktop computer.

Decorating Tips

  • Consider buying miniature lights which use about 70 percent less energy and last much longer than the larger bulbs. If you prefer larger lights, switch to 5-watt bulbs, which use about 30 percent less energy than 7-10 watt bulbs. A 100-bulb strand of miniature lights will cost the typical residential customer $13.50 a month versus the $33.75 it cost to operate traditional bulbs.
  • Want something new or different? Look for LED holiday bulbs – they’re shatterproof, shock resistant, safe to touch and won’t burn your hands. Plus, they save up to 80 to 90 percent of your energy costs and can last up to 20 years. Ten sets of 100 LED bulbs cost the typical residential customer only $1.35 per month to operate.
  • Plug your indoor and outdoor lighting displays into a timer set to run during the earlier evening hours. This will also remove the burden of turning lights on and off or accidentally leaving them on and running up your electric bill unnecessarily.
  • Rather than adding more lights to your tree, try enhancing the existing lighting with tinsel, mirrored ornaments and other reflective ornaments. Also, consider decorating your home with fewer lights and using more decorations that don’t use energy like wreaths or poinsettias.

Saving energy is a habit you should practice all year long, and the holidays are a great time to start. Just simply being aware of your energy usage can help you save energy and money. You can even make a New Year’s resolution that’s good for your pocketbook and the environment by scheduling a free residential energy audit through the Conway Corp Energy Smart program.

For additional information on energy efficiency or to schedule your audit, contact Conway Corp at 501-450-6000 or click here.

Blog & News from Conway Corporation
Today is August 20, 2018

Customer Newsletter: Conway Corp breaks ground on new customer care center

Conway Corp will soon begin construction on a new Customer Care center as a part of the company’s Prairie Street campus master plan.

“As the company and the services we provide have grown, we have run out of space for both our staff and for servicing customers,” CEO Richard Arnold said.

Rik Sowell Architects began working with Conway Corp staff in 2014 to put together a long-term plan to deal with growth and future needs.

Phase one of the plan includes the construction of a new 28,000 to 30,000-square-foot anchor building on the corner of Locust and Prairie Streets.

The building will be three stories of offices with ground floor retail space and customer care space overlooking an outdoor plaza. The back of the building will include a two-lane drive-thru for customer bill pay.

According to Arnold, the current drive-thru system is intermittent, and it is difficult to find someone who can work on the outdated system.

The second floor will have billing services and marketing staff offices as well as training space. The third floor will have executive staff offices.

“With the existing building and the new construction, we will have room for growth to meet customer needs,” Arnold said.

The company expects to complete construction on the building in early 2017.

Click here to read more about the new Customer Care building or the rest of the Fall 2015 Customer Newsletter including the official launch of Conway Corp’s Home Security and Automation services.