Blog & News from Conway Corporation
Today is August 20, 2018

Conway Corp Board of Directors elects Brad Teague

The Conway Corporation Board of Directors recently elected Brad Teague to serve a seven-year term beginning May 8.  

Teague, University of Central Arkansas director of athletics, moved to Conway in 2007 and is active with several community organizations including the Conway Chamber of Com­merce, Conway Noon Rotary Club and the Conway Airport Advisory Committee.

“Conway Corporation is quite an asset for our community. We are very fortunate, both individually and community wide, to have a strong utility to support our needs,” Teague said. “There is not a better place to live in this country and Conway Corporation is a major reason why Conway is doing so well. It is a privilege to be among the leaders of this great corporation in our progressive community.”

Teague received his bachelor's degree in mathematics from Delta State, master's of education in administration from DSU and his doctorate of philosophy in leadership from Ole Miss.

Teague and his wife, Gina, have four children, Parker, Berris, Cooper and Hutson, and attend St. Peter’s Episcopal Church. 

The Board elects one director annually to serve a seven-year term.  Other board members are Johnny Adams, Bo Conner, Brad Hegeman, Ray Kordsmeier, Greg Murry and Bob Whitehouse. Teague replaces Bill Adkisson, whose term ended May 8.

Blog & News from Conway Corporation
Today is August 20, 2018

Customer Newsletter: Internet Speeds Increasing

The Conway Corporation Spring 2015 Customer Newsletter is now available and includes information on the company’s plan to increase Internet speeds without raising prices.

The Conway Corporation Board of Directors recently approved increased speeds for Internet packages and a rate adjustment for cable services to take effect June 1.

Internet packages will remain the same price but will have an increase in download and upload speeds.

The current Basic package will increase from 4 Mbps to 6 Mbps down and from 512 Kbps to 1 Mbps up. The Express package will go from 12 Mbps to 25 Mbps down and from 1 Mbps to 3 Mbps up.

Extreme from 18 Mbps to 50 Mbps down and from 1 Mbps to 5 Mbps up.

The Turbo package will increase from 50 Mbps to 100 Mbps down and from 3 Mbps to 10 Mbps up.

Conway Corporation will add a new package offering 200 Mbps down to 20 Mbps up.

Customers with current Internet packages will need an eight channel Docsis 3.0 modem or greater to automatically begin receiving higher speeds on June 1.

For more information, please call customer service at 450-6000.

Click here to read more about Internet speeds or to read other articles from the Spring 2015 Customer Newsletter.

Blog & News from Conway Corporation
Today is August 20, 2018

Conway Corp promotes Meek to Senior Lineman

Conway Corporation Journeyman Lineman Robert Meek has been promoted to senior lineman beginning today.

As senior lineman, Meek will supervise electric crew members to ensure the safety and success of the crew as they install, maintain and repair both overhead and underground electrical lines and accompanying apparatus.

 “Robert will not only be responsible for the safety of the crew, but also ensuring the job is done right,” Electric Distribution System Manager Jim Moore said.

Meek began his career with the Conway in May 1999 as a groundman and has been advancing in the electric department ever since.

“It’s important to the success of Conway Corporation that we keep our staff properly trained for now and the future,” Chief Operating Officer Tommy Shackelford said. “We are fortunate to have someone like Robert to move into this position and take on a role of greater responsibility.”

Blog & News from Conway Corporation
Today is August 20, 2018

Win a free AC Tune Up from Conway Corporation

Summer is officially on its way, which means temperatures are steadily rising. Sometimes it’s hard to balance comfort and cost, but staying relaxed and cool in your home on the hottest days of the year without worrying about energy bills going through the roof is possible.

One of the easiest things you can do to stay cool this summer is having a professional tune up your air conditioning unit. Over the course of 12 months, a home’s heating and cooling will easily run thousands of hours. Left unserviced, the average unit will lose five percent of its efficiency each year from dust and dirt accumulation as well as regular wear and tear.

Conway Corporation recommends customers have a preventative maintenance tune up on their central air conditioning unit every year to keep it working efficiently. Having your home’s cooling system serviced is one of the best things you can do – both from a comfort perspective as well as a financial one. Plus, small problems can be detected long before they turn into big, expensive problems when temperatures are likely at their worst.

According to the U.S. Department of Energy, a checkup of your home’s HVAC system can extend its life by several years as well as save you up to ten percent a month on energy bills. On average, a tune up will cost $70 to $100 which easily pays for itself in monthly efficiency savings. Plus, a well-looked-after unit will last up to 15 years, compared to a seven years for ones that are left ignored. Extending the life of your unit will save up to $5,000 in replacement costs.

Conway Corporation Energy Smart professionals recommend scheduling a local, certified HVAC contractor to perform a system tune up that includes four basic steps:

  • Measure airflow of the system to test capacity and efficiency. Most air conditioners require 400 cubic feet per minute of air to operate to capacity.
  • Clean the condenser. The outdoor unit should be sprayed with a heaving foaming cleanser that soaks for ten to fifteen minutes before rinsing.
  • Measure indoor and outdoor conditions including indoor wet bulb, indoor dry bulb and outdoor dry bulb. After all measurements are taken, they should be plotted on a sliding chart to determine super heat that will set the proper refrigerant charge.
  • Adjust refrigerant charge. One of the most expensive repairs for units is a refrigerant leak.

Homeowners can also play their part in keeping the system in good working condition by changing the filters on their heating, ventilation and cooling system four times a year. This helps to keep the system running smoothly and improves the home’s airflow providing better air quality and less temperature fluctuation.

Conway Corporation’s Energy Smart program can help you balance increasing demands for electricity with our commitment to providing affordable rates. This month, Energy Smart is giving away an air conditioner tune up to one Conway Corporation customer. Customers can register to win online here. Entries must be complete by May 20, and winner will be announced May 22, 2015. Winner must be a homeowner in the Conway Corporation service area.

To learn more about Conway Corporation’s Energy Smart program, contact Conway Corporation at 501-450-6000 or click here. 

Blog & News from Conway Corporation
Today is August 20, 2018

Joe Bright retires after 29 years of service

Substation Repair Worker Joe Bright is retiring from Conway Corporation this month after serving more than 29 years in the electric department.

Bright joined the company as a groundman in 1977 and entered the lineman apprenticeship program one year later. He left the company in 1981 but returned in 1989.

Bright has spent time in numerous roles in the electric department – from service and street light truck crews to hanging banners and Christmas lights. For the past nine years, he has served as a substation repair worker. 

“Conway Corporation is a service-oriented company,” Bright said. “No matter what job I was doing, I knew I was getting to help people.”

Bright says he is a jokester and enjoys a good prank with his co-workers, but notes that the work done by those in his department is serious work.

“We know that electricity is no respecter of persons,” he said. “The job we do can be life-changing or life-taking in a second. It is hard work. But you do the hard things because you want to help people. We want to take care of customers.”

Bright said that is where the reward comes from his career – getting to help people and the relationship with co-workers.

“I have had the privilege of working with a great bunch of guys that care," he said. "I’m going to miss the camaraderie. When your life depends on the person next to you, those relationships matter."

Bright is looking forward to fishing, gardening and time with his grandchildren.

“It has been real and it has been fun. Now it is time to have some real fun.”

Blog & News from Conway Corporation
Today is August 20, 2018

Two employees celebrate 25-plus years of service

We’ve come a long way since we began operating Conway’s electric light plant in 1929, and we owe much of our success to our employees – the men and women who proudly serve this community 24 hours a day, 365 days a year.

This month, Conway Corporation would like to recognize two employees who are celebrating milestone anniversaries and have each been with the company 25 years or more.

Paul Jones is celebrating 25 years with Conway Corporation. Paul was hired in April 1990 and worked as a Locator before also becoming Facility Maintenance for Plumbing . Later, he was promoted to his current position Damage Prevention Technician. Paul is certified to locate and mark buried utilities including electric, water, sewer and telecommunication lines that are important assets to the Conway community. His primary goal is to reliably and efficiently locate infrastructure while providing safety for those who would be impacted by damaged utilities.

Roberta Jones is celebrating 30 years with Conway Corporation. Roberta was hired in April 1985 as a Senior Customer Service Specialist and was quickly promoted to her current position Customer Accounts Manager. Roberta works with Conway Corporation customers who have billing and account questions or need help managing financial aspects of their account.

Blog & News from Conway Corporation
Today is August 20, 2018

William Shaw earns Building Science Principles certification

Conway Corporation Residential Energy Auditor William Shaw recently earned the Building Science Principles certification from the Building Performance Institute after completing an online exam demonstrating industry knowledge of building science and home performance. 

Earning the Building Science Principals certificate qualifies Shaw to provide advice to homeowners seeking information about home energy assessments and retrofits. 

To pass the exam, Shaw had to demonstrate their knowledge of how various components of the home interact to affect its overall performance including the relationship between the building envelope, heating, A/C, insulation, mechanical ventilation, lighting, appliances and other systems of the home.

Shaw is now certified to educate Conway Corporation customers on the comfort, health and safety of energy-efficiency improvements in a home as well as alert homeowners to potential building performance problems that could lead to higher electric and water bills.

To learn more about Conway Corporation’s Energy Smart program including zero-percent interest loans for energy efficiency improvements and free residential and small commercial energy audits, call 501-450-6000 or click here.

Blog & News from Conway Corporation
Today is August 20, 2018

Watch out for this email scam targeting customers

Some Conway Corporation Internet customers have reporting receiving a fake or suspicious email that appears to be from Conway Corporation. The email requests that customers reply with their username and password or risk having their email account deleted. Please know Conway Corporation will never send emails requesting your password.

This is a phishing scheme where scammers send fraudulent messages to a large number of people in an attempt obtain private information like a password. They are often difficult to recognize because they look very convincing or appear to come from a Conway Corporation email address. Again, Conway Corporation will never ask you to provide your password via email or social media.

If you receive a fake email, delete the email from your inbox and do not download any attachments from these emails. If you suspect your account or email has been compromised or if you receive an email you are unsure about, please contact our customer service team at 501-450-6000. 

Blog & News from Conway Corporation
Today is August 20, 2018

Employees earn pole climbing certification

Conway Corporation is dedicated to providing crews with the technical skills needed to maintain and restore electricity and cable services quickly and safely to customers.  It takes intense training to operate and repair power and cable poles, but five Conway Corporation employees are climbing to new heights after successfully completing a pole-climbing course and passing certification assessment earlier this month.

Newly certified employees are Cable Installer John Davis, Sean Maxfield, Andrew Nelson and Jake Stewart as well as Electric Department Apprentice Lineman Cory Cox. The class was taught by certified instructor and Conway Corporation Journeyman Lineman Scott Ussery.

The course focuses on learning how to safely and effectively ascend and descend wooden poles using gaffs, hooks and belts and must be completed by every employee who will be climbing a pole. Employees learn on poles ranging from 25 to 45 feet tall – taller than a four-story building. 

Every year all employees who climb poles are also required to participate in a pole top recue course designed to evaluate employees on the ability to properly rescue an injured or stranded coworker. As part of the annual training course, each employee must climb a pole and rescue a 150 pound training mannequin hanging from the utility pole, secure the mannequin using ropes and clips and safely bring it back to ground. After the rescue, proper CPR techniques must be performed and everything has to happen in less than 4 minutes.

Conway Corporation is dedicated to putting safety first. Providing the necessary certifications and performing annual training is one of the reasons we are continually recognized as a national leader in the utility industry and have been recognized as a Reliable Public Power Provider by the American Public Power Association. 

Blog & News from Conway Corporation
Today is August 20, 2018

What makes a home Energy Smart?

Conway Corporation’s Energy Smart program is one of the many ways we’re balancing increasing demands for electricity with our commitment to providing affordable rates while enhancing the quality of life for our friends and neighbors.

We’re dedicated to making homes in Conway energy efficient, and that’s why we created the Energy Smart New Home Program to recognize builders who implement efficiency construction and equipment measures. Recognized builders adhere to stringent construction guidelines, and Energy Smart Homes are proven by the U.S. Department of Energy to be 20 to 30 percent more energy efficient than a standard built home.

Energy Smart Homes combine state-of-the-art energy-efficient construction, windows, appliances and lighting to reduce home energy use as cost-effectively as possible. Energy Smart Homes save energy and money, while being more comfortable and durable.

Homebuyers should consider the benefits of an Energy Smart Home when looking for a new home. Energy Smart Homes perform better for the homeowner and the environment thanks to a variety of features including insulation, high-performance windows, tight construction and ducts and efficient heating and cooling equipment. All homes that receive the Energy Smart designation are independently audited by a Conway Corporation energy professional to ensure proper construction and guidelines have been followed.

Energy Smart Home Features

Effective Insulation – Properly installed insulation in floors, walls and attics ensure even temperatures throughout the house while reducing energy use.

High-Performance/Low-E Windows – Energy–efficient windows employ advanced technologies such as protective coatings and improved frames to help keep heat in during the winter and out during the summer while blocking ultraviolet sunlight that can discolor carpet and furnishings.

Tight Construction and Ducts – A tightly sealed home improves comfort and indoor air quality, while lowering utility and maintenance  costs. At the same time, sealing holes and cracks in a home’s envelope and in the heating and cooling duct systems reduces drafts, moisture, dust, pollen and noise.

High-Efficiency Heating & Cooling Equipment – Energy-efficient, properly installed heating and cooling systems use less energy and save money. In addition, they’re quieter, reduce indoor humidity and improve the overall comfort of the home.

High-Efficiency Lighting and Appliances – Energy Smart Homes are also equipped with Energy STAR qualified products like light fixtures, fluorescent bulbs, ventilation fans and appliances like refrigerators, dishwashers and washing machines that reduce overall energy use in the home.

Low-Flow Water Products – Products like low-flow shower heads and toilets conserve water and reduce utility costs.

Energy Smart Home Benefits

Energy Savings – Not all homes are energy efficient. Many builders claim their homes are energy efficient, but Energy Smart Builders have the certification to back it up.

Lower Ownership Cost – Compared to standard-built homes, Energy Smart Homes use substantially less energy, and energy-efficient homes deliver $300 to $400 in annual savings on energy bills. Over the average seven to eight years a homeowner stays in a home, that adds up to thousands of dollars saved on utility bills.

Comfort – Properly installed energy-efficient improvements deliver better protection against cold, heat, drafts, moisture, pollution and noise. Energy Smart Homes ensure consistent temperatures between and across rooms, improved indoor air quality and greater durability.

Peace of Mind – Home buying is complex enough without having to know all the details of energy-efficient construction. An Energy Smart Home easily identifies that it is truly energy efficient.

Independent Testing – Every Energy Smart Home is certified by a Conway Corporation energy professional to verify its energy performance and ensure it meets energy-efficiency standards.

Smart Investment –Today, everyone is concerned about managing energy costs. Homebuyers who purchase an Energy Smart Home can be confident it will have highly-valued features when the time comes to sell.

Customers interested in learning more about Energy Smart homes or builders interested in building Energy Smart homes can call 450-6000 or click here.

Look for more Conway Corporation Energy Smart efficiency tips every month in 501 Life magazine.