Blog & News from Conway Corporation
Today is February 21, 2018

Meet Eleise - Your Business Services Expert

Eleise Myers loves technology, people and the city she grew up in.

“I love being able to help people and being able to help their company grow,” said Myers, who is the Commercial Account Executive at Conway Corp. “I take pride in being able to offer big-city technology solutions with small-town local customer service. That doesn’t happen anywhere else.” 

Myers began working for Conway Corp nearly ten years ago as a customer care representative in the company’s call center, and it didn’t take long for her to make an impact on the company and the community. She was soon promoted to her current position and tasked with taking care of the needs of the growing Conway business community.

Myers takes a hands-on approach to helping business owners find the right telecommunication solutions to fit their business needs including internet, fiber, telephone and security. She’s often found triple-checking paperwork, showing up at installations and answering late-night emails just to make sure everything is seamless for the customer. Throw in her infectious laughter, and most business owners are calling Eleise a friend by day’s end. 

“I have a personal stake in what I do – everyone from my child’s pediatrician to my favorite pizza place – they all have our local business services, and I want to see them succeed,” she said. “I’m not just trying to sell you something and then move on. I will be with you every step of the way and beyond. You can be confident when you flip your open sign on in the morning that your services will not only be reliable, but will be the right fit for your business needs.”

Myers said the most rewarding part of her job is the relationships she has created with her customers and in the community over the years.

“I’m lucky I get to go to work every day and serve my community,” she said. “Seeing Conway grow and knowing I have just a small part in that is very rewarding.”

Click here to learn more about Conway Corp Business Services.

Blog & News from Conway Corporation
Today is February 21, 2018

Fason celebrates 25 years of service

We’ve come a long way since we began operating Conway’s electric light plant in 1929, and we owe much of our success to our employees – the men and women who proudly serve this community 24 hours a day, 365 days a year.

This month, Conway Corp would like to recognize Frank Fason who is celebrating 25 years with the company. Frank was hired June 1992 as a laborer and was promoted to utility worker in 1994. In October 2005, he was promoted to water systems technician.

In July 2010, he was promoted to his current position as a senior foreman in the water department. As a senior foreman, Frank oversees and coordinates a crew dedicated to cleaning, repairing and installing all aspects of Conway’s water and wastewater system.

In addition to Frank, four other employees are celebrating milestone anniversaries with Conway Corp. Water Department Senior Foreman Mike Credit is celebrating 40 years of service; Chief Operating Officer Tommy Shackelford is celebrating 39 years of service; Water Systems Designer Keith Cates is celebrating 28 year of service and Electric Systems Senior Engineer Dale Gottsponer is celebrating 28 years of service this month. 

Blog & News from Conway Corporation
Today is February 21, 2018

Take advantage of free energy audits

This summer season, you probably want to save money on your energy use while still providing comfortable living conditions for you and your family. While you might see your utility costs rising thanks to summer temperatures, sunny weather might not be the only reason for higher statements. 

You might find your home’s HVAC system is always running hard but can’t adequately cool your home, or maybe some rooms in your house are cooler or hotter than others. Maybe you noticed a mold or mildew problem in a room other than the bathroom. You can help find and begin solving these problems with a home energy audit.

Conway Corp’s Energy Smart program offers free residential energy audits to help customers identify how much energy their homes consume and what measures may be taken to make their homes more energy efficient. The analysis will show a homeowner problems that may, when corrected, save significant amounts of money over time. A home energy audit is the first step to assess how much energy your home consumes while evaluating what measures you can take to make your home more energy efficient.

How does a home energy audit work?

During the audit process, a Conway Corp certified energy professional will perform a walk-through inspection of your home using a variety of techniques and equipment to determine its energy-efficiency level. The inspection will help you understand the efficiency level of your home’s heating and cooling systems, look at how your windows and doors seal, inspect insulation levels, show you ways to conserve electricity and help identify leaks in your home.

An energy audit looks at several specific features of your home including your homes thermal envelope: walls, ceilings, floors, doors, windows and skylights. Each of these has a specific R-value, which is a measurement of the resistance to heat flow. The higher the resistance – or R-value – the better the insulation quality. Another factor is the leakage rate or how much outside air infiltrates your home. Drafty doors and windows are the primary culprits here; however, other features of your home’s construction including age, orientation to the sun and physical condition will have an effect. A third area to look at is your home’s mechanical system – the heating/ventilation/air condition as well as the heating water.

Annually, homes that have received a free audit from Energy Smart save $148,000 combined in utility costs. Over the lifetime of the program, these homes have saved more than $2.6 million. Some solutions are simple and inexpensive. For example, a $4 tube of caulk might save you $100 in energy costs. Other improvements might be more expensive but can be done over time like installing efficient low-wattage lighting fixtures, adding insulation or upgrading to Energy Star rated appliances.

In addition to the residential audit program, Energy Smart also offers zero percent interest loans to Conway Corp customers for home improvements like replacing old appliances or installing attic insulation. The loan program, funded by the City of Conway through the American Recovery Act of 2009, is available only to Conway Corp customers. Although there are no income limits, applicants must have a good credit history with Conway Corp. Loans are available between $500-2,500 and are repayable over a 36-month period.

An energy audit this summer will show you where to start saving money to cool your home and it will help identify heating problems that could potentially cost you during the cold winter months too. Schedule your free energy audit today to identify areas for your home’s improvements and develop a plan of action.

To learn more about residential energy audits, the zero percent interest loan program or the Energy Smart program, contact Conway Corp at 501.450.6000 or click here.

Blog & News from Conway Corporation
Today is February 21, 2018

Tracy Moore named CFO

Conway Corp has promoted Tracy Moore to Chief Financial Officer effective June 1, 2017.  

As CFO, Moore will direct the organization's financial planning and accounting practices as well as its relationship with lending institutions and the financial community.

“Tracy has been with Conway Corp for 30 years and his knowledge of our internal business and accounting processes is beyond compare,” Bret Carroll, Chief Executive Officer said. “We have worked side by side on budgets, rate studies and financial audits. I have complete confidence in him.”

Moore takes over the CFO position previously held by Carroll. Carroll was named Conway Corp CEO on June 1, replacing retiring CEO Richard Arnold.

Moore began his career with the company in July 1987 as Manager, Data Processing. He held that position for nine years before being promoted to Manager of Accounting Services and since February 2012 he has been Manager, Accounting Compliance and Risk Management. 

Blog & News from Conway Corporation
Today is February 21, 2018

Electric Department promotes Glover, Lock

Conway Corp recently promoted two electric department employees. Journeyman lineman Donnie Lock was promoted to senior substation/relay lineman and journeyman meterman Preston Glover was promoted to senior meterman and journeyman.

In his new role as senior substation/relay lineman, Lock will install, maintain and repair overhead and underground utility equipment. Glover will supervise and perform the maintenance and testing of all electric meters and metering equipment as a senior meterman.

“Donnie and Preston have been valuable members of our crew for decades,” Electric Distribution System Manager Jim Moore said. “They have proven over their career to be a perfect fit in their new positions.”

Lock started working for the company as a part-time employee in 1992 and was hired full-time as a facilities maintenance helper. He has been a journeyman lineman since April 2005.

Glover began his career with Conway Corp as a groundman in 1994 and has spent the last 10 years as a journeyman meterman.  

Blog & News from Conway Corporation
Today is February 21, 2018

Conway Corp adds business security

Conway Corp has added security services for small businesses to its offerings. The fully customizable system includes options for indoor and outdoor surveillance cameras, window and door sensors, motion detectors and more.

Business Security is available for small business facilities with 3,000 square feet or less and is monitored and protected by a Five Diamond Certified emergency response center. The system includes cellular and battery back-up at no charge so customers are covered in emergency situations even if the power goes out.

“We’re excited to offer another great product to our business customers,” Commercial Account Executive Eleise Wood Myers said. “Business Security will round out the needs for many Conway Corp business customers expanding their technology suite to cover security needs.”

Business owners can control the system from their smartphone, including the ability to watch live video and receive text or email alerts if the alarm is ever triggered.

For additional information, email Myers or contact her at 548-3056.

Blog & News from Conway Corporation
Today is February 21, 2018

Conway Corp presents scholarships to Conway High athletes

Conway Corp presented four Conway High School seniors with scholarships for their performance in the classroom and on the field during the Wampus Cat All-Sports Ceremony. 

Lauren Campbell and Cooper Tribett were honored as the Female and Male Scholar Athletes of the year. They were each presented with $500 scholarships from Conway Corp. Campbell, a four-year letter winner in cross country and track will attend the University of Arkansas. Tribett is a five-year letterman in cross country and will attend Brigham Young University.

Aly Brinkley was named the Ruth Doyle Award winner as the outstanding female athlete. Brinkley’s achievements include being a three-year letter winner in volleyball. Twice she was selected all-state and three times all-conference in volleyball. She has won two letters in track and has been recognized as all-conference and all-state. She will play beach volleyball for the University of Central Arkansas.

The outstanding male athlete of the year, the Frank E. Robins Award, was presented to McCall Dail. He is a three-year letterman on the Wampus Cat football team and a three-year letterman on the baseball team. He will play baseball for Independence Community College in Kansas.

Brinkley and Dail were presented $250 scholarships from Conway Corp along with their awards, which were voted on by coaches at Conway High School.

“Promoting education has been important to Conway Corp since the beginning of our company,” Conway Corp CEO Richard Arnold said. “We are proud of the academic achievements of these students and are pleased to provide scholarships to help further their education.”

Conway Corp has been providing scholarships to Wampus Cat senior student-athletes since 2001 and has awarded more than $23,000.

“We are thankful to Conway Corporation and their continued support of Wampus Cat athletics,” Conway Schools Athletic Director Steve Daniels said. “From the coverage of football and basketball on Channel 5 to these scholarships, they are great friends of Conway High.” 

Blog & News from Conway Corporation
Today is February 21, 2018

Courtway joins Board of Directors

The Conway Corp Board of Directors recently elected Tom Courtway to serve a seven-year term beginning May 8, 2017.

Courtway, who recently retired as president for the University of Central Arkansas, previously served on the Conway Corp board of directors from 2001-2008. 

“For almost ninety years, Conway Corp has been an entity that has made Conway what it really is, and through effective leadership, it has lead the way in all of the many good things that have happened here,” Courtway said.

“Conway Corp has produced remarkable saving and service for Conway’s residents, and I look forward to serving another term with the board of directors.”

Courtway graduated from Conway High School in 1971 and received a Bachelor of Arts in Economics and Business from Hendrix College, a Juris Doctor with honors from the University of Arkansas School of Law and a Masters of Laws in Taxation from Georgetown University.

Courtway and his wife, Melissa, have four adult sons and two grandchildren.

The board elects one director annually to serve a seven-year term. Other board members are Bo Conner, Lindsay Henderson, Ray Kordsmeier, Greg Murry, Brad Teague and Bob Whitehouse. Courtway replaces Johnny Adams, whose term ended May 8, 2017.

Blog & News from Conway Corporation
Today is February 21, 2018

Conway Corp CEO receives national recognition

Conway Corp CEO Richard Arnold has been named to Cablefax Magazine’s “Regional 50” list recognizing the most important people in the cable industry.

Arnold is featured this month in the publication’s annual Cablefax 100 issue. Cablefax Magazine provides coverage of business developments affecting the cable, broadband and digital markets.

When Arnold joined Conway Corp in 1978, the company was providing electric, water and wastewater services. In 1979, the company accepted the exclusive franchise to operate the cable television system which would lead to the addition of internet offerings in 1997, telephone in 2008 and security services in 2016.

Arnold told Cablefax editors, “I love that the cable industry innovates and finds the technological means to meet the ever-increasing needs of our customers.” 

Blog & News from Conway Corporation
Today is February 21, 2018

Win a free AC Tune Up

Summer is officially on its way, which means temperatures are steadily rising. Sometimes it’s hard to balance comfort and cost, but staying relaxed and cool in your home on the hottest days of the year without worrying about energy bills going through the roof is possible.

One of the easiest things you can do to stay cool this summer is having a professional tune up your air conditioning unit. Over the course of 12 months, a home’s heating and cooling will easily run thousands of hours. Left unserviced, the average unit will lose five percent of its efficiency each year from dust and dirt accumulation as well as regular wear and tear.

Conway Corp recommends customers have a preventative maintenance tune up on their central air conditioning unit every year to keep it working efficiently. Having your home’s cooling system serviced is one of the best things you can do – both from a comfort perspective as well as a financial one. Plus, small problems can be detected long before they turn into big, expensive problems when temperatures are likely at their worst.

According to the U.S. Department of Energy, a checkup of your home’s HVAC system can extend its life by several years as well as save you up to ten percent a month on energy bills. On average, a tune up will cost $70 to $100 which easily pays for itself in monthly efficiency savings. Plus, a well-looked-after unit will last up to 15 years, compared to a seven years for ones that are left ignored. Extending the life of your unit will save up to $5,000 in replacement costs.

Conway Corp Energy Smart professionals recommend scheduling a local, certified HVAC contractor to perform a system tune up that includes four basic steps:

  • Measure airflow of the system to test capacity and efficiency. Most air conditioners require 400 cubic feet per minute of air to operate to capacity.
  • Clean the condenser. The outdoor unit should be sprayed with a heaving foaming cleanser that soaks for ten to fifteen minutes before rinsing.
  • Measure indoor and outdoor conditions including indoor wet bulb, indoor dry bulb and outdoor dry bulb. After all measurements are taken, they should be plotted on a sliding chart to determine super heat that will set the proper refrigerant charge.
  • Adjust refrigerant charge. One of the most expensive repairs for units is a refrigerant leak.

Homeowners can also play their part in keeping the system in good working condition by changing the filters on their heating, ventilation and cooling system four times a year. This helps to keep the system running smoothly and improves the home’s airflow providing better air quality and less temperature fluctuation.

WIN A FREE AC TUNEUP

Conway Corp’s Energy Smart program can help you balance increasing demands for electricity with our commitment to providing affordable rates. This month, Energy Smart is giving away an air conditioner tune up to one Conway Corp customer. Click here to register to win or to see a list of certified HVAC contractors registered with Conway Corp. Entries must be complete by midnight May 31, and winner will be announced June 1, 2017. Winner must be a homeowner in the Conway Corp service area.

To learn more about Conway Corp’s Energy Smart program, call 501-450-6000 or visit ConwayCorp.com/EnergySmart

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