Blog & News from Conway Corporation
Today is October 21, 2018

Courtway joins Board of Directors

The Conway Corp Board of Directors recently elected Tom Courtway to serve a seven-year term beginning May 8, 2017.

Courtway, who recently retired as president for the University of Central Arkansas, previously served on the Conway Corp board of directors from 2001-2008. 

“For almost ninety years, Conway Corp has been an entity that has made Conway what it really is, and through effective leadership, it has lead the way in all of the many good things that have happened here,” Courtway said.

“Conway Corp has produced remarkable saving and service for Conway’s residents, and I look forward to serving another term with the board of directors.”

Courtway graduated from Conway High School in 1971 and received a Bachelor of Arts in Economics and Business from Hendrix College, a Juris Doctor with honors from the University of Arkansas School of Law and a Masters of Laws in Taxation from Georgetown University.

Courtway and his wife, Melissa, have four adult sons and two grandchildren.

The board elects one director annually to serve a seven-year term. Other board members are Bo Conner, Lindsay Henderson, Ray Kordsmeier, Greg Murry, Brad Teague and Bob Whitehouse. Courtway replaces Johnny Adams, whose term ended May 8, 2017.

Blog & News from Conway Corporation
Today is October 21, 2018

Conway Corp CEO receives national recognition

Conway Corp CEO Richard Arnold has been named to Cablefax Magazine’s “Regional 50” list recognizing the most important people in the cable industry.

Arnold is featured this month in the publication’s annual Cablefax 100 issue. Cablefax Magazine provides coverage of business developments affecting the cable, broadband and digital markets.

When Arnold joined Conway Corp in 1978, the company was providing electric, water and wastewater services. In 1979, the company accepted the exclusive franchise to operate the cable television system which would lead to the addition of internet offerings in 1997, telephone in 2008 and security services in 2016.

Arnold told Cablefax editors, “I love that the cable industry innovates and finds the technological means to meet the ever-increasing needs of our customers.” 

Blog & News from Conway Corporation
Today is October 21, 2018

Win a free AC Tune Up

Summer is officially on its way, which means temperatures are steadily rising. Sometimes it’s hard to balance comfort and cost, but staying relaxed and cool in your home on the hottest days of the year without worrying about energy bills going through the roof is possible.

One of the easiest things you can do to stay cool this summer is having a professional tune up your air conditioning unit. Over the course of 12 months, a home’s heating and cooling will easily run thousands of hours. Left unserviced, the average unit will lose five percent of its efficiency each year from dust and dirt accumulation as well as regular wear and tear.

Conway Corp recommends customers have a preventative maintenance tune up on their central air conditioning unit every year to keep it working efficiently. Having your home’s cooling system serviced is one of the best things you can do – both from a comfort perspective as well as a financial one. Plus, small problems can be detected long before they turn into big, expensive problems when temperatures are likely at their worst.

According to the U.S. Department of Energy, a checkup of your home’s HVAC system can extend its life by several years as well as save you up to ten percent a month on energy bills. On average, a tune up will cost $70 to $100 which easily pays for itself in monthly efficiency savings. Plus, a well-looked-after unit will last up to 15 years, compared to a seven years for ones that are left ignored. Extending the life of your unit will save up to $5,000 in replacement costs.

Conway Corp Energy Smart professionals recommend scheduling a local, certified HVAC contractor to perform a system tune up that includes four basic steps:

  • Measure airflow of the system to test capacity and efficiency. Most air conditioners require 400 cubic feet per minute of air to operate to capacity.
  • Clean the condenser. The outdoor unit should be sprayed with a heaving foaming cleanser that soaks for ten to fifteen minutes before rinsing.
  • Measure indoor and outdoor conditions including indoor wet bulb, indoor dry bulb and outdoor dry bulb. After all measurements are taken, they should be plotted on a sliding chart to determine super heat that will set the proper refrigerant charge.
  • Adjust refrigerant charge. One of the most expensive repairs for units is a refrigerant leak.

Homeowners can also play their part in keeping the system in good working condition by changing the filters on their heating, ventilation and cooling system four times a year. This helps to keep the system running smoothly and improves the home’s airflow providing better air quality and less temperature fluctuation.


Conway Corp’s Energy Smart program can help you balance increasing demands for electricity with our commitment to providing affordable rates. This month, Energy Smart is giving away an air conditioner tune up to one Conway Corp customer. Click here to register to win or to see a list of certified HVAC contractors registered with Conway Corp. Entries must be complete by midnight May 31, and winner will be announced June 1, 2017. Winner must be a homeowner in the Conway Corp service area.

To learn more about Conway Corp’s Energy Smart program, call 501-450-6000 or visit

Blog & News from Conway Corporation
Today is October 21, 2018

Tedford promoted to water systems manager

Conway Corp has announced the promotion of Lee Tedford to Water Systems Manager. 

As Water Systems Manager, Tedford is responsible for overseeing the operations of the company’s water and wastewater systems including the water and wastewater plants and Conway’s water source Brewer Lake.

“I’m confident Lee will do an exceptional job in his new role," Chief Operating Officer Tommy Shackelford said. “Conway Corp was fortunate to have someone with Lee’s ability, talent and character to step in and replace a valuable employee such as David Bradley.”

Bradley recently retired after a 39 year career with the company, including the last 21 years as manager of Conway Corp’s water systems.

Tedford was hired in August 2010 and was a Water Systems Engineer before being named Water Systems Assistant Manager in December 2016.

Blog & News from Conway Corporation
Today is October 21, 2018

Save money and energy with landscaping

Landscaping not only adds beauty to your home and community, but it’s also a cost-effective way to improve your home’s comfort and lower your energy bills. In fact, a well-designed landscape saves enough energy to pay for itself in less than eight years while also reducing water use, cutting heating and cooling costs, protecting your home from cold winter wind or hot summer sun and lowering noise and air pollution at the same time. 

Widespread tree planting and climate-appropriate landscaping offers substantial environmental benefits and is a great long-term investment for reducing energy costs. The National Academy of Sciences estimates filling urban spaces with trees would result in an annual energy savings of 50 billion kilowatt-hours or $3.5 billion each year.

Landscaping for Shade

Shading is the most cost-effective way to reduce solar heat gain in your home and cut air conditioning costs. Carefully positioned trees can save up to 25 percent of a household’s energy consumption for heating and cooling, and the U.S. Department of Energy predicts that only three trees will save an average household between $100 and $250 a year in energy costs. An entire well-planned landscape can reduce an unshaded home’s air conditioning costs by 15 to 50 percent.

A six-to-eight-foot deciduous tree planted near your home will begin shading windows the first year and shade the roof in five to ten years. Shading an air conditioner can increase its efficiency by as much as ten percent. Because air settles near the ground, air temperatures directly under trees can be as much as 25 degrees cooler than air temperatures above nearby blacktop – meaning summer daytime air temps are usually six degrees cooler in tree-shaded neighborhoods than in treeless areas.

When landscaping for shade, plant deciduous trees to the south of your house so they can screen 70 to 90 percent of the hot summer sun while allowing breezes through. Plant trees with crowns lower to the ground on the west if you want to shade from lower, afternoon sun angles, and plant bushes, shrubs or climbing vines with a trellis to shade your patio area. To cool air before it reaches your home, plant shrubs and groundcover plants.

If you’re planning on adding trees to your property, it’s important to know where you plant them in relation to power lines. Tall trees can grow into overhead power lines, while roots can damage underground power lines. Trees planted directly underneath overhead power lines should have a mature height of 25 feet or less. Trees between 25-and-35-feet should be planted more than 25 feet away, and trees more than 35-feet tall should be planted more than 50-feet away from power lines. Before you do any digging, always call 811 so buried lines can be marked and you can dig safely around them.

Landscaping for Windbreaks

A windbreak reduces heating costs by lowering the wind chill near your home creating dead air space that insulates your home in the winter. Trees can be used as windbreaks to shield your house from the wind, and recent studies have found that windbreaks to the north, west and east of houses cut energy consumption by an average of 40 percent. If you live in a windy area, a well-planned landscape can reduce heating bills by approximately one-third.

When landscaping for windbreaks, the distance between your home and windbreak should be two to five times the height of the mature tree for maximum protection. Plant evergreen trees and shrubs to the north and northwest of your home to stop wind, and plant trees on either side of your house to direct cooling wind toward it in the summer.

Landscaping for Water Conservation

It’s easy to plan your landscape to not only save energy but also to conserve water. Familiarize yourself with your yard’s features and the temperate climate region of Arkansas. Plants suited to the region require less care and less water. Landscape professionals can always help you choose which trees, shrubs or ground cover will work best for your needs.

When landscaping for water conservation, always group plants with similar water needs together and aerate your soil – it improves water flow to plants’ roots and reduces wasted water runoff. Remember to water in the morning when it’s cooler and water evaporation rates are low, and use mulch to keep plant roots cool, further minimizing evaporation and recurring weed growth. In the summer, raise your lawn mower cutting height – the longer grass blades help with shade and retain more water.

It’s not possible to control temperatures, but an energy-saving landscape can significantly modify the micro-climate surrounding your home keeping it warmer in the winter and cooler in the summer. If the landscape is well-planned, installed and maintained, you will save on energy costs while increasing the value of your home.

Homeowners interested in more energy-saving tips can click here or call 450-6000.

Blog & News from Conway Corporation
Today is October 21, 2018

Three employees promoted to linemen

Conway Corp Electric Department employees Nathan Ball, Jake Ballard and Travis Lauer were promoted to Journeyman Lineman after successfully completing a four-year apprentice program through the Missouri Public Utility Alliance. 

The program requires classroom, correspondence and hands-on training with monthly and annual exams on electric curriculum including overhead and underground systems; safety; pole climbing, installing and mounting; conductors, transformers and substations and equipment operation.

The three were required to attend hands-on immersion skills training workshops including a week-long session for pole climbing, pole top rescue and bucket truck operation at the National Utility Industry Training Fund facilities in Kansas City. Workshops included the fundamentals and experience necessary to qualify lineworkers in pole climbing as well as bucket truck essentials.

Having completed the program, Ball, Ballard and Lauer each logged more than 7,200 hours of on-the-job training and are now certified United States Department of Labor Power Journeyman Linemen. Their commitment to the intensive program helps give Conway Corp the ability to provide a high-level of dependable electric service.

Dedicated and highly-trained employees are one of the reasons Conway Corp has been recognized by the American Public Power Association with the Reliable Public Power Provider (RP3) designation. An RP3 designation recognizes Conway Corp as one of the best electric providers in the nation for consistently providing Conway residents with the highest degree of reliable and safe electric service.

RP3 designations are awarded based on four key disciplines: reliability, safety, workforce development and system improvement. Criteria within each category are based on sound business practices and represent a utility-wide commitment to safe, reliable and forward-thinking operations.

Before entering the program, Conway Corp requires candidates serve as a groundman for at least two years. Lauer started with the company in April 2007, while Ball and Ballard started with Conway Corp in 2011. All three entered the apprentice program in 2013.  

Currently, three employees are going through the certification process. Cory Cox is in his third year as an Apprentice Lineman. Si Anthony and Lance Heer are in their second year of the program.

Blog & News from Conway Corporation
Today is October 21, 2018

Bradley retires after 39 years

Water Systems Manager David Bradley was working with a construction crew framing a house on Hutto Street in Creekwood Subdivision in 1978, when former neighbor Dale Norman stopped to say hello. 
“Dale was water department superintendent at Conway Corp and I asked him if they were hiring. He came back a few days later and told me to come see him.” 
Thirty-nine years later, Bradley is set to retire from Conway Corp today, March 31.
Bradley spent his first four years with the company working in water distribution and collection. 
“I operated a backhoe, was on a construction crew, ran smoke testing crew, changed meters – a little bit of everything,” Bradley said.
In 1982, he was promoted to the Plant Superintendent for the Stone Dam Wastewater Treatment Plant. He would spend the next 14 years in that position. 
“When I started at Stone Dam it was our only wastewater plant,” he said. “While I was there, we built Tucker Creek and I got to help with that project and to help with a new lab expansion at Stone Dam.”
In 1996, Norman announced his retirement and Bradley was named to replace him as Manager, Water Systems. 
In his role as water systems manager, Bradley has spent 21 years overseeing the operations of water and wastewater systems including the water and wastewater plants and Conway’s water source Brewer Lake.
The city of Conway has experienced a lot of growth during that time which led to projects to keep pace with that growth including increasing capacity at the Roger Q Mills water treatment plant, modifying intake at Brewer Lake to raise the lake levels and the construction of the Tupelo Bayou wastewater treatment plant.
As Bradley looks to retirement he has plans for more time at the lake and exploring new ATV trails. He also notes that his wife and daughters have some projects they’d like to see him get to work on.
“I’m a real good piddler,” Bradley said. “I’m good at killing time, so I’m looking forward to that."
Bradley is looking forward to the down time that will come with retirement but said he will also miss his Conway Corp family.  
“I’m glad that someone else will be taking after hour calls,” Bradley said. “But I will miss the people and the challenges. I like figuring things out – I’m sure I’ll still be figuring things out, but there were challenges with day-to-day water operations and I have enjoyed that.”
“There are good people in water systems. They know what needs to be done and they always do it. I will miss being with them.”
Blog & News from Conway Corporation
Today is October 21, 2018

Conway Corp Board of Directors names Bret Carroll as CEO

Conway Corp announced today that its Board of Directors named Bret Carroll as Chief Executive Officer to replace current CEO Richard Arnold who will retire May 31. Carroll currently serves as the company’s chief financial officer.

Carroll will be the sixth person to lead the organization in its 88 year history.

“Conway Corp and the services they provide are vital to the community,” Board Chair John Adams said. “Richie and his predecessors have provided excellent leadership for Conway Corp and our community over the years. We are confident that Bret will continue that strong leadership tradition.”

The board of directors engaged with a nationwide executive search firm in October to manage the hiring process after Arnold announced his upcoming retirement.

“The search firm brought us a field of highly qualified candidates,” Adams said. “Bret has painted a vision for Conway Corp’s continued position as an innovative company deeply invested and providing exceptional service to our community. We are excited to work with Bret as we continue to provide excellent service and enhance the quality of life in our community.

Carroll holds a BBA in Accounting and an MBA in Finance from the University of Central Arkansas. He is recognized by the American Public Power Association as a Certified Public Power Manager and serves on the board of directors for the Mid-America Cable and Telecommunication Association and as chairman of the Arkansas Municipal Power Association Accounting, Finance and Customer Service group.

In addition to his professional associations, Carroll is active in the Conway community currently serving as president of the United Way of Central Arkansas board of directors, treasurer of the Salvation Armory advisory board and is a member of the Conway Noon Rotary Club and Gideons International. He has previously served on the Conway Area Chamber of Commerce, Boys and Girls Club, Choosing to Excel and Big Brothers and Big Sisters of Central Arkansas boards of directors.

“I am honored that the board of directors has named me to the CEO position. I understand the standard of excellence that has been set by those who have held this role previously. Conway Corp has a rich history of impact in our community and I am excited to lead and continue to provide the community with the reliable and innovative services our customers have come to expect,” said Carroll.

Carroll will take his position as CEO on June 1.

Blog & News from Conway Corporation
Today is October 21, 2018

Local artists decorate new Conway Corp building

Visitors to Conway Corp’s new Customer Care Center at 650 Locust St. will see three original pieces of art commissioned by artists from Art on the Green. The artists were each asked to have their piece be reflective of Conway Corp’s history and place in the community.

On the first floor, Steve Griffith crafted a unique piece of assemblage art; a piece he titled “The Light Plant."  The art was created entirely from recycled and repurposed materials used by Conway Corp.  

“I wanted to take items that may not necessarily go together and piece them together artistically,” Griffith said. “Elements of art – lines, shapes and textures – came together out of the pieces that represented every service and dated to the creation of Conway Corp in 1929.”

Sheila Parsons created a mixed media work called "Front Street 1930" on the second floor. The painting depicts a scene of what life may have looked like on Front Street, looking south, the year after Conway Corp’s formation as water main lines are being buried on Front Street.

Guests on the third floor are greeted by an original oil painting by Nina Ruth Baker - "Peace and Power." The work shows electrical power lines with two birds perched on the line against an overcast Conway sky.

In addition to the art commissioned by local artists, customers can enjoy a number of historic photographs on display throughout the building.

“We are excited to welcome customers to this new space,” Conway Corp CEO Richard Arnold said. “And we know that the art created by these artists helps us to tell our story as customers visit the building.”

Conway Corp will host a dedication ceremony and open house from 2 to 4 p.m., Sunday, April 23. The public is invited to attend.

Blog & News from Conway Corporation
Today is October 21, 2018

Arnold Innovation Center plans announced

Conway Corp Board of Directors Chair Johnny Adams announced plans for the Arnold Innovation Center at the Conway Area Chamber of Commerce Annual Meeting held last night at the University of Central Arkansas.

The center is named in honor of retiring Conway Corp CEO Richard Arnold and will be a destination for entrepreneurs to connect with one another while having access to necessary resources to create, launch and grow businesses. 

“The facility will become the epicenter of Conway’s startup community," Adams said. "With plans for co-working space, leasable office suites and seminar facilities, the Arnold Innovation Center will provide a continuum of space for Conway startups as they grow."

Arnold began working at Conway Corp in 1978 in the data processing department and was named the company’s fifth CEO in 1998. He will retire from that position on June 1.

“Richie’s leadership has positioned Conway as a creative hub for entrepreneurs,” Adams said. “The Arnold Innovation Center will feature the latest in technology and provide a venue for developers, students and the wider community to engage directly with Conway Corp’s latest infrastructure upgrades, business tools and fastest digital data technology available.” 

Click here for more information on the Arnold Innovation Center and the chamber's Conway 125 Capital campaign.