Blog & News from Conway Corporation
Today is December 14, 2017

Celebrating Public Power Week

Public Power

This October, Conway Corp is celebrating Public Power Week along with more than 2,000 other community-owned, not-for-profit electric utilities that collectively provide electricity to more than 48 million Americans.

“Public Power Week celebrates the reliable, affordable electricity Conway Corp provides to our community,” CEO Richard Arnold said. “Public power puts the people of Conway first, and Public Power Week gives us the chance to emphasize the advantages of locally grown, locally owned power that supports strong communities.”

Conway Corp has operated alongside our customers in Conway since 1929. We not only work for Conway, we are Conway. Knowing our community and its needs helps us keep homes, businesses and public places powered year-round. Our service is safe, reliable and affordable, and we take pride in serving our friends and neighbors.

Conway benefits from public power including affordable energy costs, superior service, local control and reinvestment in the community. Local needs are considered when decisions are made about rates and services, power generation and green alternatives. Plus, public power revenues are reinvested into community programs and projects that are for the common good.

Reliability

Reliability is our number one job. Our crews work tirelessly to keep the power on and restore it quickly when outages occur. Through continued training and ongoing preventative care, we are prepared to act quickly and safely to restore power to Conway. We are the only utility in the state to be designated a Reliable Public Power Provider by the American Public Power Association for demonstrating high proficiency in reliability, safety, work force development and system improvement. Plus, our employees are dedicated and passionate about this community because it’s where they live too.

Affordability

We focus on providing affordable electric rates, and on a national average, our rates are lower than industry competitors saving money for citizens and businesses. Lower rates mean citizens have more available to spend on other goods and services, together with the dollars our customers save through energy efficiency programs, which boosts the local economy. Our revenues are reinvested into maintaining and upgrading our system’s substations, transmission and distribution lines and more so we’re able to safely deliver low-cost, reliable electricity. Keeping energy costs affordable serves our community’s long-term needs – and that’s what public power is all about.

Superior Service

Conway Corp exists to serve to the residents of Conway. We provide friendly walk-in service to customers. Customers can also call 24 hours a day, seven days a week and be connected to a customer service representative who is a local, member of the community.

Community Values

Conway Corp is dedicated to exceeding our customers' expectations in producing and delivering safe, affordable, reliable, innovative and environmentally-sound utility and telecommunication services while enhancing the quality of life in our community. We believe in enhancing our community through community projects, education opportunities like scholarships and more. 

We’re invested in Conway, and so are our employees. We employ nearly 250 local individuals who serve on local boards, participate with local charities, coach local youth sports teams and more. Last year, Conway Corp employees collectively donated more than $32,000 to United Way and granted their seventh wish to a local child through the Make-A-Wish Foundation. In addition, employees hold an annual food drive for a local charity each year and participate in the Angel Tree program.

As a public power utility, our loyalty is to our customers and our community. Public power is an American tradition that works, and we thank you for your support and for allowing us to serve you since 1929. 

Blog & News from Conway Corporation
Today is December 14, 2017

Livingston completes Red Hat Engineer certification

Conway Corp Broadband Services Technician Matt Livingston recently completed his Red Hat Certified Engineer (RHCE) certification. 

An RHCE is a Red Hat Certified System Administrator (RHCSA) who possesses the additional skills, knowledge, and abilities required of a senior system administrator. This certification is offered by Red Hat, one of the leading providers of open source and enterprise IT solutions. 

“Only a small percentage successfully passes the final exam,” Network Operations Manager Roy Grubb said. “This top level IT industry certification verifies to our customers that our staff is well trained to design and administer the city-wide networks that serve our community.”

Livingston joined Conway Corp in 2012 and helps maintain Conway Corp's telecommunication systems including cable television, broadband internet and telephone services. 

Blog & News from Conway Corporation
Today is December 14, 2017

Campbell retires after 29 years of service

Twenty-nine years and one day. That is how long Dispatcher Glen Campbell has been taking care of customers while most of us were sleeping. This past Sunday, Campbell retired. 

“I’ll walk out the door at midnight,” Campbell said. “And I’ll go home and sleep. Just the way I wanted it to be.”

Campbell says he has loved working nights.

“I love the stars and the night skies," he said. "I enjoy time to myself. Night work gives you that.”

Campbell began working for Conway Corp at a time when the company offered utility services and basic cable.

“Then customers called in an electric outage and we sent guys out for area outages, but if it was cable we sent people out the next day.”

Today Campbell is not just fielding calls to dispatch crews, but also assisting customers with cable boxes and internet questions.

“Back then there were radios and pagers," he said. "Today everyone has a cell phone. Technology has come, and it has changed our job a lot.”

Campbell is looking forward to being home and doing things around the house.

“I drive a dump truck part-time,” he said. “I’ll keep doing that.”

“I’m going to miss the people,” he added. “I hate calling people out at 2 or 3 in the morning – but every one of them has always been so good to me. I’m going to miss them. There are good customers I’m going to miss too.”

Now that Campbell is done helping customers in the middle of the night, what’s he planning on doing when he needs help?

“If the power goes out at home, I’m going to light a candle. If the cable goes out, I’m going to read a book,” Campbell said with a smile.  “I’m not calling anyone.”

Blog & News from Conway Corporation
Today is December 14, 2017

Cable techs earn Broadband certification

Conway Corp Cable Installers John Davis, Sean Maxfield, Andrew Nelson and Jake Stewart have earned the Broadband Premises Technician (BPT) certification from the Society of Cable Telecommunications Engineers (SCTE) after completing required course work and a final exam.

The BPT certification describes the knowledge of an experienced field technician who will install and troubleshoot telecommunications services at a customer’s home. This certification is one of three stand-alone certifications along with Broadband Premises Installer (BPI) and Broadband Premises Expert (BPE).

“I am very proud of the effort these four men have put into their careers,” CATV Training Coordinator Tommy Nolen said. “These certifications take a lot of time and effort. It shows the dedication they have to advancing their education in an effort to provide our customers the great service they are accustomed to from Conway Corp.”

The SCTE is a global leader for telecommunication education and training programs that meet the ever-changing cable industry. The Broadband Premises Installation and Service course was developed in collaboration with the industry’s top technical professionals and cable operators. The training is nationally recognized by the cable telecommunications industry and helps individuals interested in working for a cable provider.

The technicians will now work next toward earning the next stand-alone premise certification, as a Broadband Premises Expert. 

Blog & News from Conway Corporation
Today is December 14, 2017

Green celebrates 25 years of service

We’ve come a long way since we began operating Conway’s electric light plant in 1929, and we owe much of our success to our employees – the men and women who proudly serve this community 24 hours a day, 365 days a year. 

Charles Green is celebrating 25 years with Conway Corp. Charles was hired in September 1991 as a laborer/utility worker in the water department. In April 2005, he received his Water Distribution License from the Arkansas Department of Health. Charles helps to install, maintain and repair water and sewer lines.This month, Conway Corp would like to recognize three employees who are celebrating milestone anniversaries and have each been with the company 25 years or more. 

In addition, Water Department Senior Foreman Robert Fortner is celebrating 32 years of service, and Water Department Utility Worker Floyd Balentine is celebrating 33 years of service. 

Blog & News from Conway Corporation
Today is December 14, 2017

Brent Garren earns telecomm certification

Conway Corp Cable Installer Brent Garren has earned the Broadband Transport Specialist (BTS) certification from the Society of Cable Telecommunications Engineers (SCTE) after completing required course work and a final exam.

The BTS certification describes the proficiency of the specialist to transport optical signals through the entirety of the network, conduct tests and maintenance on systems, work with optical equipment and assist construction practices, considerations and safety

“Brent’s current role is to lead and assist in the field as a Lead Maintenance Technician for the cable department,” CATV Training Coordinator Tommy Nolen said. “Brent has demonstrated his dedication to excellence and to providing the best service to Conway Corp’s customers.”

The SCTE is a global leader for telecommunication education and training programs that meet the ever-changing cable industry. The Broadband Premises Installation and Service course was developed in collaboration with the industry’s top technical professionals and cable operators. The training is nationally recognized by the cable telecommunications industry and helps individuals interested in working for a cable provider.

Garren will now work toward earning the Broadband TelecomCenter Specialist certification, the highest level of certification available for broadband technicians.

Blog & News from Conway Corporation
Today is December 14, 2017

James Buggs earns telecomm certification

Conway Corp cable installer James Buggs has earned the Business Class Services Specialist (BCSS) certification from the Society of Cable Telecommunications Engineers (SCTE) after completing required course work and a final exam.

The BCSS certification describes the knowledge of an experienced technician who will perform business-level installations for small to medium business customers. Successful candidates have the knowledge to install and troubleshoot as required to repair or restore the customer’s business service.

“James is a dedicated employee who always puts the customer first,” CATV Training Coordinator Tommy Nolen said. “This SCTE certification ensures that he has the knowledge and confidence to continue to provide our business customers with excellent quality service.”

The SCTE is a global leader for telecommunication education and training programs that meet the ever-changing cable industry. The Broadband Premises Installation and Service course was developed in collaboration with the industry’s top technical professionals and cable operators. The training is nationally recognized by the cable telecommunications industry and helps individuals interested in working for a cable provider. 

Blog & News from Conway Corporation
Today is December 14, 2017

Anita Cegers-Coleman named Conway Corp Teacher of the Year

Anita Cegers-Coleman was recently recognized as the 2016 Conway Corp Teacher of the Year in the Conway Public School System. Cegers-Coleman, a keyboarding teacher at Ruth Doyle Middle School, was presented the award and $2,000 at the Conway Public School Back-to-School Assembly. 

In 2013, Conway Corp pledged a $440,000 gift over four years to endow the award and to support Teacher Impact Grants presented by the Conway Public School Foundation. 

“We are proud to follow the tradition our company was founded on by supporting education in our community,” Conway Corp CEO Richard Arnold said.

Conway Corp was established in 1929 as the community faced the threat of losing Hendrix College and Central Baptist College. At that time, Conway Corp was given the lease on Conway’s electric system. Bonds in the amount of $215,000 were issued and given to each of Conway’s three colleges, along with the public and parochial schools.

"Conway Corp's support for education in Conway is profound,” Dr. Greg Murry, Superintendent of Conway Public Schools, said “Our district appreciates their ongoing commitment to quality teaching in our schools." 

Blog & News from Conway Corporation
Today is December 14, 2017

My Life, Powered by Conway Corp

Electricity powers our lives. We rely on it 24 hours a day, 7 days a week to support the life we enjoy from personal appliances to business machinery. Conway Corp has been powering our community since 1929, and we’re proud to provide a dependable and reliable service to our friends and neighbors.

As essential as it is to our everyday lives, electricity is often taken for granted. Plug in a cord, flip a switch, turn a knob – it’s always there. We all rely on a growing number of appliances every day but rarely recognize and appreciate the value of electricity.

Consider a chargeable gadget like your cell phone, the clock radio that jolts you awake or the TV that brings you the latest news. The water heater that keeps your shower hot and the refrigerator that keeps your soft drinks cold. The automatic sprinkler system that keeps your lawn green and the toaster that turns your bread a crisp, golden brown. The washing machine that sends you off in clean clothes and the automatic garage door that welcomes you safely home – it’s all powered by Conway Corp.

How do you use electricity every day? Students – show us how Conway Corp powers your life by entering the fourth annual Conway Corp Energy Smart Poster and Essay Contest.

The poster contest is open to students K-4th grade in Conway. Students should use their imagination to create a drawing colored with crayons, markers, colored pencils or paints to illustrate the 2016 contest theme, “My Life, Powered by Conway Corp.”

Entries will be judged on creativity and theme representation. Winning posters will be on display in the Conway Corp lobby for Public Power Week in October. Prizes will be awarded for first, second and third place winners. The classroom of the overall winner will also be awarded $100 in that student’s name along with a Conway Corp pizza party.

The essay contest is open to students 5th-12th grade in Conway. Students should submit a typed essay of 500 to 1,000 words on the 2016 contest theme, “My Life, Powered by Conway Corp.”

Entries will be judged on content and syntax. The winning essays will be featured in October during Public Power Week, and cash prizes will be awarded for first, second and third place to winners in two age categories: 5th-7th and 8th-12th.

All students K-12th who live in the Conway Corp service area are eligible. Ask your school officials for an official entry form and contest rules or click here.

Entries should be submitted to participating teachers or postmarked to Conway Corp 1307 Prairie Street Conway AR 72034 by Friday, September 30. Essay entries can be shared via Google Docs or emailed to marketing@myconwaycorp.tv. A scanned copy of the entry form plus contact information must accompany all electronic submissions. Please put “2016 Essay Contest” in the subject line.

For more information about the contest or about Conway Corp’s Energy Smart program, click here or call 501-450-6000.  

Blog & News from Conway Corporation
Today is December 14, 2017

Wampus Cat football now broadcasting in HD

Conway Corp has been broadcasting Wampus Cat football for sixteen years and this year is proud to announce the addition of high definition broadcasts to the viewing options for Wampus Cat games.

“Fans will love seeing the Wampus Cats in HD,” Conway Corp Marketing Manager Crystal Kemp said. “The pageantry of high school football on Friday nights – the teams, the bands, the spirit squads – all of it looks great in HD and we are proud to bring that to Wampus Cat fans.”

Rebroadcasts of Wampus Cat games will be available in HD on Conway Corp Channel 585 and the 5 Sports YouTube channel and in SD on Conway Corp Channel 5 and Video OnDemand.

Also this season, live broadcasts of Conway’s road games are available with WampusCats2Go on Conway Corp Channel 5 and YouTube through any internet connected device.

Jeff Matthews returns for his sixteenth season as play by play announcer. New this season he will be joined in the booth by Levi Gilbert as color commentator.

“I’m looking forward to working with Levi during the football season,” Matthews said. “He is a talented journalist and has covered the Wampus Cats for the last decade. He did a great job on our basketball broadcasts in the spring and will bring an exciting new perspective to our football broadcasts.”

Replays of all games will be shown on Channel 5 and 585 at 2 and 7 p.m. Saturday and 8 p.m. Thursday and anytime on Conway Corp Local OnDemand Channel 200. Conway Regional Health System will serve as the 5 Sports sponsor for the season.

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