Blog & News from Conway Corporation
Today is December 12, 2017

Lawrence celebrates 30 years of service

We’ve come a long way since we began operating Conway’s electric light plant in 1929, and we owe much of our success to our employees – the men and women who proudly serve this community 24 hours a day, 365 days a year.

This month, Conway Corp would like to recognize eight employees who are celebrating milestone anniversaries and have each been with the company 28 years or more. 

Jim Lawrence is celebrating 30 years with Conway Corp. Jim was hired in July 1986 as a groundman and was promoted in 1996 to locator then to locator foreman in 1999. In October 2010, he was promoted to his current position, damage prevention foreman. Jim manages, coordinates and supervises the locating of Conway Corp utility lines to protect the lines and the public to potential hazards. 

In addition, Wastewater Plant Operator Brent Clark is celebrating 37 years of service; Underground Service Tech Randy Ethridge is celebrating 28 years of service; Wastewater Chief Plant Operator Tilden Fulmer is celebrating 37 years of service; Water Plant Operator Steve Mahar is celebrating 43 years of service; Accounting, Compliance and Risk Management Manager Tracy Moore is celebrating 29 years of service; Engineering Secretary Liz Nixon is celebrating 36 years of service and Electric Foreman Mark Rowlett is celebrating 31 years of service. 

Blog & News from Conway Corporation
Today is December 12, 2017

Benefits of an Energy Smart Home

Conway Corp’s Energy Smart program is one of the many ways we’re balancing increasing demands for electricity with our commitment to providing affordable rates while enhancing the quality of life for our friends and neighbors.

We’re dedicated to making homes in Conway energy efficient, and that’s why we created the Energy Smart New Home Program to recognize builders who implement efficiency construction and equipment measures. Recognized builders adhere to stringent construction guidelines, and Energy Smart Homes are proven by the U.S. Department of Energy to be 20 to 30 percent more energy efficient than a standard built home.

Energy Smart Homes combine state-of-the-art energy-efficient construction, windows, appliances and lighting to reduce home energy use as cost-effectively as possible. Energy Smart Homes save energy and money, while being more comfortable and durable.

Homebuyers should consider the benefits of an Energy Smart Home when looking for a new home. Energy Smart Homes perform better for the homeowner and the environment thanks to a variety of features including insulation, high-performance windows, tight construction and ducts and efficient heating and cooling equipment. All homes that receive the Energy Smart designation are independently audited by a Conway Corporation energy professional to ensure proper construction and guidelines have been followed.

Energy Smart Home Features

Effective Insulation – Properly installed insulation in floors, walls and attics ensure even temperatures throughout the house while reducing energy use.

High-Performance/Low-E Windows – Energy–efficient windows employ advanced technologies such as protective coatings and improved frames to help keep heat in during the winter and out during the summer while blocking ultraviolet sunlight that can discolor carpet and furnishings.

Tight Construction and Ducts – A tightly sealed home improves comfort and indoor air quality, while lowering utility and maintenance costs. At the same time, sealing holes and cracks in a home’s envelope and in the heating and cooling duct systems reduces drafts, moisture, dust, pollen and noise.

High-Efficiency Heating & Cooling Equipment – Energy-efficient, properly installed heating and cooling systems use less energy and save money. In addition, they’re quieter, reduce indoor humidity and improve the overall comfort of the home.

High-Efficiency Lighting and Appliances – Energy Smart Homes are also equipped with Energy STAR qualified products like light fixtures, fluorescent bulbs, ventilation fans and appliances like refrigerators, dishwashers and washing machines that reduce overall energy use in the home.

Low-Flow Water Products – Products like low-flow shower heads and toilets conserve water and reduce utility costs.

Energy Smart Home Benefits

Energy Savings – Not all homes are energy efficient. Many builders claim their homes are energy efficient, but Energy Smart Builders have the certification to back it up.

Lower Ownership Cost – Compared to standard-built homes, Energy Smart Homes use substantially less energy, and energy-efficient homes deliver $300 to $400 in annual savings on energy bills. Over the average seven to eight years a homeowner stays in a home, that will add up to thousands of dollars saved on utility bills.

Comfort – Properly installed energy-efficient improvements deliver better protection against cold, heat, drafts, moisture, pollution and noise. Energy Smart Homes ensure consistent temperatures between and across rooms, improved indoor air quality and greater durability.

Peace of Mind – Home buying is complex enough without having to know all the details of energy-efficient construction. An Energy Smart Home easily identifies that it is truly energy efficient.

Independent Testing – Every Energy Smart Home is certified by a Conway Corp energy professional to verify its energy performance and ensure it meets energy-efficiency standards.

Smart Investment –Today, everyone is concerned about managing energy costs. Homebuyers who purchase an Energy Smart Home can be confident it will have highly-valued features when the time comes to sell.

Conway Corp is proud to work with local builders to ensure homebuyers have high-quality, energy-efficient options in Conway. Our professionals work with dozens of companies in the city, including Rush-Hal Properties that was recently named Conway Corp’s 2015 Energy Smart Builder of the Year.

Rush-Hal Properties built 19 Energy Smart homes in 2015, and they have additional homes under construction for 2016. Look for the Energy Smart sign in front of Rush-Hal properties that are certified energy-efficient.

Customers interested in learning more about Energy Smart homes or builders interested in building Energy Smart homes can call 450-6000 or click here. 

Blog & News from Conway Corporation
Today is December 12, 2017

Conway Corp promotes Michael Chapman

Conway Corp has announced the promotion of Michael Chapman from Manager, Power Supply to Assistant Director, Power Supply and Major Accounts. 

In his new role, Chapman will assist in the direction of Conway Corp’s power supply efforts, manage relationships with major accounts and assist the direction of energy efficiency efforts the company is supporting. 

“Michael has many years of management experience that will provide a solid base for his new position,” George Heintzen, Director, Power Supply and Major Accounts said. “He grasps both the big picture and the details that are important in power supply and major account management.”

Chapman began his career at Conway Corp in 2005 as a Land Acquisition Coordinator. 

Blog & News from Conway Corporation
Today is December 12, 2017

Customer Newsletter: Digital Meter Installation

In the coming months, Conway Corp will begin installing digital electric and water meters throughout the community as a part of its advanced meter project.

The project, which replaces residential and commercial meters, will be completed in 2018. Once installed, the metering system will support digital two-way communication between meters and utilities and eventually offer more direct customer benefits.

“The new meters will transfer electricity and water use information more quickly and efficiently to our distribution and billing systems,” Conway Corp CEO Richard Arnold said. “This means we can provide a more seamless customer service experience, including quicker service connection, earlier leak detection and better understanding of electric or water usage.”

Conway Corp will also be able to identify and respond to electric outages and water problems more effectively.

Customers will receive advance notification indicating when meters are scheduled to be upgraded in their area. Installation takes a few minutes, with a brief interruption in electric service. Once installation is complete, a notice will be left at the door. If installation can’t be completed, the notice will provide rescheduling information.

Following electric meter installation, water meter devices, located on the exterior of homes and businesses, will be replaced. Once underway, customers can find the latest information on the meter installation project online by emailing or calling 501- 450-6000.

Click here to read more stories from the Spring 2016 Customer Newsletter including the retirement of Senior Lineman Lance Woodcock and Line Clearance Foreman Gary Manning.

Blog & News from Conway Corporation
Today is December 12, 2017

Get a free energy audit from Conway Corp

This summer season, you probably want to save money on your energy use while still providing comfortable living conditions for you and your family. While you might see your utility costs rising thanks to summer temperatures that might not be the only reason for higher statements.

You might find your home’s HVAC system is always running hard but can’t adequately cool your home, or maybe some rooms in your house are cooler or hotter than others. Maybe you noticed a mold or mildew problem in a room other than the bathroom. You can help find and begin solving these problems with a home energy audit.

Conway Corp’s Energy Smart program offers free residential energy audits to help customers identify how much energy their homes consume and what measures may be taken to make their homes more energy efficient. The analysis will show a homeowner problems that may, when corrected, save significant amounts of money over time. A home energy audit is the first step to assess how much energy your home consumes while evaluating what measures you can take to make your home more energy efficient.

How does a home energy audit work?

During the audit process, a Conway Corp certified energy professional will perform a walk-through inspection of your home using a variety of techniques and equipment to determine its energy-efficiency level. The inspection will help you understand the efficiency level of your home’s heating and cooling systems, look at how your windows and doors seal, inspect insulation levels, show you ways to conserve electricity and help identify leaks in your home.

An energy audit looks at several specific features of your home including your homes thermal envelope: walls, ceilings, floors, doors, windows and skylights. Each of these has a specific R-value, which is a measurement of the resistance to heat flow. The higher the resistance – or R-value – the better the insulation quality. Another factor is the leakage rate or how much outside air infiltrates your home. Drafty doors and windows are the primary culprits here; however, other features of your home’s construction including age, orientation to the sun and physical condition will have an effect. A third area to look at is your home’s mechanical system – the heating/ventilation/air condition as well as the heating water.

Annually, homes that have received a free audit from Energy Smart save $148,000 combined in utility costs. Over the lifetime of the program, these homes have saved more than $2.6 million. Some solutions are simple and inexpensive. For example, a $4 tube of caulk might save you $100 in energy costs. Other improvements might be more expensive but can be done over time like installing efficient low-wattage lighting fixtures, adding insulation or upgrading to Energy Star rated appliances.

In addition to the residential audit program, Energy Smart also offers zero percent interest loans to Conway Corp customers for home improvements like replacing old appliances or installing attic insulation. The loan program, funded by the City of Conway through the American Recovery Act of 2009, is available to Conway Corp customers only. Although there are no income limits, applicants must have a good credit history with Conway Corp. Loans are available between $500-2,500 and are repayable over a 36-month period.

An energy audit this summer will show you where to start saving money to cool your home and it will help identify heating problems that could potentially cost you during the cold winter months too. Schedule your free energy audit today to identify areas for your home’s improvements and develop a plan of action.

To learn more about residential energy audits, the zero percent interest loan program or the Energy Smart program, contact Conway Corp at 501.450.6000 or click here.

Blog & News from Conway Corporation
Today is December 12, 2017

Employees grant Make-a-Wish to Atlantis

Conway Corp employees hosted a reveal for a wish granted by company employees through the Make-a-Wish Foundation and surprised fifteen-year-old Keegan and his family with a trip to Atlantis Paradise Island Resort in the Bahamas.

Keegan loves water parks and has seen the world famous giant water slides at Atlantis. He also hopes to deep sea fish and swim with dolphins while he and his family are there. Conway Corp employees greeted Keegan’s family at the Conway Corp business offices decorated with palm trees, beach balls, sharks and tropical fish announcing that his wish had been granted.

Conway Corp employees have granted seven wishes and donated more than $41,000 to benefit Make-a-Wish Mid-South since 2011.

 “Our employees are some of the finest people you will find anywhere. They not only care about our customers, but about the community we all share,” Conway Corp CEO Richard Arnold said. “I am proud to be a part of our great community and very proud to work with such a generous group of people.”

According to a study conducted by Make-A-Wish America, ninety-five percent or more of volunteers and wish parents agreed that a wish experience contributes to improvements in wish children’s mental and emotional health by producing a positive outlook characterized by hope, joy and happiness.

“Conway Corp is a local company, making a difference in the life of a child in their own community,” Amy Westlake, Arkansas Development Coordinator for Make-A-Wish Mid-South, said. “Keegan had a great day and will have a memorable trip all because of the generosity of Conway Corp’s employees.”

Blog & News from Conway Corporation
Today is December 12, 2017

Meriweather celebrates 25 years of service

We’ve come a long way since we began operating Conway’s electric light plant in 1929, and we owe much of our success to our employees – the men and women who proudly serve this community 24 hours a day, 365 days a year.

This month, Conway Corp would like to recognize two employees who are celebrating anniversaries and have been with the company 25 years or more.

Jeff Meriweather is celebrating 25 years with Conway Corp. Jeff was hired May 20, 1991 as a Laborer in the Water Department and transferred into the Cable Department as a CTV Installer in November 1992. He became a Cable Technician in August 1994 and was promoted to System Technician in May 1997. He was promoted again in April 2000 to Senior Technician and became the Cable Installer Foreman in October 2001. He was promoted to his current position – CATV Installation Superintendent – in January 2007. Jeff is responsible for organizing, planning, coordinating and supervising the activities of the cable installer technicians.

In addition, Conway Corp would also like to congratulate Senior Lab Technician Dusty Weaver who is celebrating 33 years of service to Conway Corp and the community.

Blog & News from Conway Corporation
Today is December 12, 2017

Routine utility pole inspection underway

Conway Corp has contracted with Osmose Utilities Services to inspect 1,300 of the cities wooden utility poles over the next six weeks. The inspections will be in an area of Conway south of Dave Ward Drive between Salem and South German Lane. Each year, Conway Corp inspects 10 percent of its utility poles.

“The inspections are a part of routine maintenance that is required by the National Electric Safety Code,” Dale Gottsponer electric system senior engineer said. “Poles that are more than ten years old will be checked below the surface for signs of decay. Poles that were installed in the last ten years will be visually inspected.”

Osmose has found the vast majority of decay occurs within 18 inches from ground level. Crews scrape away decay and place a preservative around the base. The upper portion of each pole is also inspected to make sure that no connections to power lines are loose.

Conway Corp crews will follow the inspection to make any repairs or replace any poles as needed. 

Blog & News from Conway Corporation
Today is December 12, 2017

Conway Corp promotes Davis, Jones

Conway Corp recently promoted two employees Paul Jones and Clayton Davis. Damage Prevention Technician Jones was promoted to Senior Damage Prevention Technician, and Serviceman Davis was promoted to Damage Prevention Technician. 

Jones and Davis are both certified to locate and mark buried utilities including electric, water, sewer and telecommunication lines. It is their responsibility to reliably and efficiently locate infrastructure while providing safety for those who would be impacted by damaged utilities.

“Service is the foundation of our relationship with the community,” Jim Lawrence Damage Prevention Foreman said. “Paul and Clayton will use their experience and commitment to protect our systems so that we can continue to provide that high level of service.”

Jones was hired in April 1990 as a locator and also worked as facility maintenance for plumbing before becoming a damage prevention technician. Davis was hired in January 2008 as a meter reader and was promoted in 2012 to serviceman.

Blog & News from Conway Corporation
Today is December 12, 2017

Conway Corp promotes Clint Cook

Conway Corp has announced the promotion of Clint Cook from senior headend technician to headend engineer in the Information Technology Department. 

As headend engineer, Cook is responsible for the maintenance, repair, additions and general upkeep of Conway Corp’s headend – the facility that originates and communicates cable television and cable modem services to subscribers.

“Clint has 15 years of experience with Conway Corp and our broadband network. He works to make sure that our system is reliable and maintains standards that will keep our facility with advanced technology,” Randy Lukas, manager of headend operations said. “I’m excited about this move and the possibilities it presents for Conway Corp and our customers.”

Cook started at Conway Corp in September 2001 as a cable TV installer trainee.