Internet service requires an active Conway Corp broadband connection to your location. Conway Corp recommends a minimum of a DOCSIS 3.1 or 32 channel modem. These modems may be leased or purchased from Conway Corp or provided by the customer. All speeds are listed as best effort and are not guaranteed.

Service Hardware Minimum Requirements:
Broadband 25 – Docsis 3.0 modem (4 channel)
Broadband 100 – Docsis 3.0 modem (16 channel)
Broadband 500 – Docsis 3.0 modem (32 channel)
1 Gig – Docsis 3.0 modem (32 channel)
2 Gig – Docsis 3.1 modem available to lease from Conway Corp

The following will function with Conway Corp internet; however, they will reduce or eliminate Conway Corp’s ability to provide support: a non-Apple or Microsoft based operating system, a software or hardware based proxy or firewall server, cable splitters, non-supported routers, switches and hubs.

Conway Corp will guarantee a purchased modem for 90 days from time of purchase. Manufacturer’s warranty will apply following 30-day guarantee.

Basic Residential Internet service available upon request. Managed Wifi Rate includes up to two Plume units. Each additional unit required will be $3 per month.

Internet charges are billed in advance. The first billing will include Pro Rata Charges from the date of installation, installation charges and charges for the coming month. All rates posted are representations of the approved rates. Any discrepancy between those posted on the website and actual approved rate documents will be resolved in favor of the approved rate documents.